DSI WebApp

W39812 Closed

Customer/Point of Contact:

Express Business Service
John Santos (671-633-4327)

Scheduled Date/Time:

10/05/2022, 02:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3001: 3CX Hosted Services

Rates:

3CX Hosted Services [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot IP Phones. IP Phones not registered.

Work Requested by: John Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

IP Phones not registered. Check 3CX SBC and noted SBC not booting up. Image corrupted. Repair image and confirmed SBC boots up. IP Phones are all registered after SBC came back up.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	IP Phones not registered. Check 3CX SBC and noted SBC not booting up. Image corrupted. Repair image and confirmed SBC boots up. IP Phones are all registered after SBC came back up.	Kevin Hsueh	10/05/2022 03:00 pm	10/05/2022 03:30 pm	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/06/2022 02:42 pm	Updated status to Closed	Jessica L.
10/06/2022 12:53 pm	Updated status to Submitted for Invoicing	Chu H.
10/06/2022 12:53 pm	Approved.	Chu H.
10/06/2022 10:07 am	No Signature: Hosted 3CX Support	Kevin H.
10/06/2022 10:07 am	Updated status to Pending Approval	Kevin H.
10/06/2022 10:07 am	Service Completed	Kevin H.
10/06/2022 10:06 am	Check-out 10/05/2022 03:30 pm	Kevin H.
10/06/2022 10:06 am	Work Order Tasks Added	Kevin H.
10/06/2022 10:06 am	Updated status to Service Completed	Kevin H.
10/06/2022 10:04 am	Arrived 10/05/2022 03:00 pm	Kevin H.
10/06/2022 10:04 am	Check-in 10/05/2022 03:00 pm	Kevin H.
10/05/2022 02:13 pm	Updated status to Scheduled	Kevin H.
10/05/2022 02:13 pm	Assigned: Kevin Hsueh	Kevin H.
10/05/2022 02:13 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39812

Work Orders