DSI WebApp

W39831 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

10/12/2022, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)

Rates:

TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa Pinkney

Date Signed:

10/12/2022

Work Requested

Renew SSL Certificate. Install new SSL Certificate.

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Renew SSL Certificate on Namecheap for 5 years. Rekey SSL Certificate for remote.ttalaw.net. Install new SSL certificate. Troubleshoot workstation audio issues for Todd.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Renew SSL Certificate on Namecheap for 5 years. Rekey SSL Certificate for remote.ttalaw.net. Install new SSL certificate. Troubleshoot workstation audio issues for Todd.	Kevin Hsueh	10/12/2022 08:27 am	10/12/2022 09:25 am	00:58

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
10/11/2022 05:15 pm	Created workorder.	Kevin H.
10/11/2022 05:15 pm	Assigned: Kevin Hsueh	Kevin H.
10/11/2022 05:15 pm	Updated status to Scheduled	Kevin H.
10/11/2022 05:16 pm	Updated Estimated Service Time (hrs) to	Kevin H.
10/11/2022 05:16 pm	Updated scheduled date/time from 10/11/2022 08:30 am to: 10/12/2022 08:30 am	Kevin H.
10/11/2022 05:16 pm	Modified workorder.	Kevin H.
10/12/2022 08:27 am	Check-in 10/12/2022 08:27 am	Kevin H.
10/12/2022 08:28 am	Arrived 10/12/2022 08:28 am	Kevin H.
10/12/2022 09:23 am	Customer Signature Posted	Kevin H.
10/12/2022 09:27 am	Updated status to Service Completed	Kevin H.
10/12/2022 09:27 am	Work Order Tasks Added	Kevin H.
10/12/2022 09:27 am	Check-out 10/12/2022 09:25 am	Kevin H.
10/12/2022 09:28 am	Service Completed	Kevin H.
10/12/2022 09:28 am	Updated status to Pending Approval	Kevin H.
10/12/2022 05:35 pm	Approved.	Chu H.
10/12/2022 05:35 pm	Updated status to Submitted for Invoicing	Chu H.
10/13/2022 09:19 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39831

Work Orders