DSI WebApp

W39839 Closed

Customer/Point of Contact:

Micronesian Divers Association
Wes Seleen (671-472-6321 ext 642)

Scheduled Date/Time:

10/14/2022, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Wes

Date Signed:

10/14/2022

Work Requested

Troubleshoot server. Troubleshoot CounterPoint access issues on 1 workstation.

Work Requested by: Wes Seleen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Start manual rebuild of HDD0 on MDASRV. Monitor status and confirmed Rebuild is progressing. Reset Nais password. Forwarded Nais emails to Joleen. Grant full access to Nais mailbox to Joleen. Setup SonicWALL Global VPN for Joleens laptop.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Start manual rebuild of HDD0 on MDASRV. Monitor status and confirmed Rebuild is progressing. Reset Nais password. Forwarded Nais emails to Joleen. Grant full access to Nais mailbox to Joleen. Setup SonicWALL Global VPN for Joleens laptop.	Kevin Hsueh	10/14/2022 09:31 am	10/14/2022 11:26 am	01:55

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/17/2022 03:27 pm	Updated status to Closed	Jessica L.
10/17/2022 07:26 am	Updated status to Submitted for Invoicing	Chu H.
10/17/2022 07:26 am	Approved.	Chu H.
10/14/2022 11:29 am	Updated status to Pending Approval	Kevin H.
10/14/2022 11:29 am	Service Completed	Kevin H.
10/14/2022 11:28 am	Check-out 10/14/2022 11:26 am	Kevin H.
10/14/2022 11:28 am	Work Order Tasks Added	Kevin H.
10/14/2022 11:28 am	Updated status to Service Completed	Kevin H.
10/14/2022 11:25 am	Customer Signature Posted	Kevin H.
10/14/2022 09:56 am	Arrived 10/14/2022 09:56 am	Kevin H.
10/14/2022 09:31 am	Check-in 10/14/2022 09:31 am	Kevin H.
10/14/2022 09:08 am	Updated status to Scheduled	Kevin H.
10/14/2022 09:08 am	Assigned: Kevin Hsueh	Kevin H.
10/14/2022 09:08 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39839

Work Orders