W39839   Closed

10/14/2022, 10:00 am   
Onsite
Service Contract
MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)
Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]
0
2
Kevin Hsueh
Yes
Wes
10/14/2022

Work Requested

Troubleshoot server. Troubleshoot CounterPoint access issues on 1 workstation.
Work Requested by: Wes Seleen

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Start manual rebuild of HDD0 on MDASRV. Monitor status and confirmed Rebuild is progressing. Reset Nais password. Forwarded Nais emails to Joleen. Grant full access to Nais mailbox to Joleen. Setup SonicWALL Global VPN for Joleens laptop.
Work Completed Technician Check-in Check-out Actual Hrs
1 Start manual rebuild of HDD0 on MDASRV. Monitor status and confirmed Rebuild is progressing. Reset Nais password. Forwarded Nais emails to Joleen. Grant full access to Nais mailbox to Joleen. Setup SonicWALL Global VPN for Joleens laptop. Kevin Hsueh
10/14/2022 09:31 am 10/14/2022 11:26 am 01:55

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/17/2022 03:27 pm Updated status to Closed Jessica L.
10/17/2022 07:26 am Updated status to Submitted for Invoicing Chu H.
10/17/2022 07:26 am Approved. Chu H.
10/14/2022 11:29 am Updated status to Pending Approval Kevin H.
10/14/2022 11:29 am Service Completed Kevin H.
10/14/2022 11:28 am Check-out 10/14/2022 11:26 am Kevin H.
10/14/2022 11:28 am Work Order Tasks Added Kevin H.
10/14/2022 11:28 am Updated status to Service Completed Kevin H.
10/14/2022 11:25 am Customer Signature Posted Kevin H.
10/14/2022 09:56 am Arrived 10/14/2022 09:56 am Kevin H.
10/14/2022 09:31 am Check-in 10/14/2022 09:31 am Kevin H.
10/14/2022 09:08 am Updated status to Scheduled Kevin H.
10/14/2022 09:08 am Assigned: Kevin Hsueh Kevin H.
10/14/2022 09:08 am Created workorder. Kevin H.

Attachments 1

Filename
W39839