DSI WebApp

W39849 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

10/18/2022, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)

Rates:

TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa Santos-Pinkey

Date Signed:

10/18/2022

Work Requested

Upgrade 3CX Phone System from Version 15.5 to Version 18

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Created backup before uninstalling v15 and copied v18 installation in desktop of server. Verified everything is ready before uninstall. Uninstalled v15 then installed v18. Checked several settings to verify system is up and automatic backup is enabled also automatic updates.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Created backup before uninstalling v15 and copied v18 installation in desktop of server. Verified everything is ready before uninstall. Uninstalled v15 then installed v18. Checked several settings to verify system is up and automatic backup is enabled also automatic updates.	Jayson Larot	10/18/2022 10:23 am	10/18/2022 11:14 am	00:51

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/18/2022 08:51 am	Created workorder.	Kevin H.
10/18/2022 08:51 am	Assigned: Jayson Larot	Kevin H.
10/18/2022 08:51 am	Updated status to Scheduled	Kevin H.
10/18/2022 10:25 am	Check-in 10/18/2022 10:23 am	Jayson L.
10/18/2022 10:26 am	Arrived 10/18/2022 10:26 am	Jayson L.
10/18/2022 11:09 am	Customer Signature Posted	Jayson L.
10/18/2022 11:20 am	Updated status to Service Completed	Jayson L.
10/18/2022 11:20 am	Work Order Tasks Added	Jayson L.
10/18/2022 11:20 am	Check-out 10/18/2022 11:14 am	Jayson L.
10/18/2022 11:21 am	Service Completed	Jayson L.
10/18/2022 11:21 am	Updated status to Pending Approval	Jayson L.
10/18/2022 04:38 pm	Approved.	Chu H.
10/18/2022 04:38 pm	Updated status to Submitted for Invoicing	Chu H.
10/18/2022 04:47 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39849

Work Orders