DSI WebApp

W39924 Closed

Customer/Point of Contact:

Office of Public Accountability
Thomas Battung (671-475-0390 ext 2023)

Scheduled Date/Time:

12/01/2022, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

OPA0.3001: Office of Public Accountability - 3CX Project 2022

Rates:

Office of Public Accountability - 3CX Project 2022 [TOTAL ANNUAL HOURS: 20]

Remaining Hours:

20

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

OPA reported UPS where 3CX Phone System is connect to is showing red LED and beeping.

Work Requested by: Thomas Battung

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

UPS for 3CX Phone System beeping. Check and noted UPS overloaded. OPA advised the building had a power surge. Reboot UPS and UPS came back up properly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	UPS for 3CX Phone System beeping. Check and noted UPS overloaded. OPA advised the building had a power surge. Reboot UPS and UPS came back up properly.	Kevin Hsueh	12/01/2022 01:30 pm	12/01/2022 01:43 pm	00:13

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/01/2022 11:26 am	Created workorder.	Kevin H.
12/01/2022 11:26 am	Assigned: Kevin Hsueh	Kevin H.
12/01/2022 11:26 am	Updated status to Scheduled	Kevin H.
12/01/2022 01:42 pm	Check-in 12/01/2022 01:30 pm	Kevin H.
12/01/2022 01:43 pm	Arrived 12/01/2022 01:30 pm	Kevin H.
12/01/2022 01:44 pm	Updated status to Service Completed	Kevin H.
12/01/2022 01:44 pm	Work Order Tasks Added	Kevin H.
12/01/2022 01:44 pm	Check-out 12/01/2022 01:43 pm	Kevin H.
12/01/2022 01:45 pm	Service Completed	Kevin H.
12/01/2022 01:45 pm	Updated status to Pending Approval	Kevin H.
12/01/2022 01:45 pm	No Signature:	Kevin H.
12/01/2022 01:54 pm	Approved.	Chu H.
12/01/2022 01:54 pm	Updated status to Submitted for Invoicing	Chu H.
12/01/2022 01:57 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W39924

Work Orders