DSI WebApp

W39937 Closed

Customer/Point of Contact:

Express Business Service
John Santos (671-633-4327)

Scheduled Date/Time:

12/05/2022, 04:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3001: 3CX Hosted Services

Rates:

3CX Hosted Services [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot 3CX SBC

Work Requested by: John Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot 3CX SBC. SBC was stuck in a failed state due to power outage. Reboot SBC and manually cleared failures. Ensured SBC booted up and all 4 IP Phones are registered.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot 3CX SBC. SBC was stuck in a failed state due to power outage. Reboot SBC and manually cleared failures. Ensured SBC booted up and all 4 IP Phones are registered.	Kevin Hsueh	12/05/2022 04:00 pm	12/05/2022 04:56 pm	00:56

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/07/2022 01:25 pm	Updated status to Closed	Jessica L.
12/07/2022 10:12 am	Updated status to Submitted for Invoicing	Chu H.
12/07/2022 10:12 am	Approved.	Chu H.
12/05/2022 05:04 pm	No Signature:	Kevin H.
12/05/2022 05:04 pm	Updated status to Pending Approval	Kevin H.
12/05/2022 05:04 pm	Service Completed	Kevin H.
12/05/2022 04:57 pm	Check-out 12/05/2022 04:56 pm	Kevin H.
12/05/2022 04:57 pm	Work Order Tasks Added	Kevin H.
12/05/2022 04:57 pm	Updated status to Service Completed	Kevin H.
12/05/2022 04:56 pm	Arrived 12/05/2022 04:00 pm	Kevin H.
12/05/2022 04:55 pm	Check-in 12/05/2022 04:00 pm	Kevin H.
12/05/2022 03:59 pm	Updated status to Scheduled	Kevin H.
12/05/2022 03:59 pm	Assigned: Kevin Hsueh	Kevin H.
12/05/2022 03:59 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W39937

Work Orders