DSI WebApp

W39968 Closed

Customer/Point of Contact:

Micronesian Divers Association
Wes Seleen (671-472-6321 ext 642)

Scheduled Date/Time:

12/19/2022, 11:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot emails. Emails being delayed/not received.

Work Requested by: Wes Seleen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check MDASRV and noted C: drive had 15GB of disk space available. Delete temp and log files. Free up 15GB of disk space. Restart MS Exchange services. Proceed to test send and receive emails successfully. Advised Wes of completion. Wes confirmed emails are being received now.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check MDASRV and noted C: drive had 15GB of disk space available. Delete temp and log files. Free up 15GB of disk space. Restart MS Exchange services. Proceed to test send and receive emails successfully. Advised Wes of completion. Wes confirmed emails are being received now.	Kevin Hsueh	12/19/2022 11:00 am	12/19/2022 11:38 am	00:38

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/19/2022 05:31 pm	Updated status to Closed	Jessica L.
12/19/2022 02:03 pm	Updated status to Submitted for Invoicing	Chu H.
12/19/2022 02:03 pm	Approved.	Chu H.
12/19/2022 11:41 am	No Signature: Remote Support	Kevin H.
12/19/2022 11:41 am	Updated status to Pending Approval	Kevin H.
12/19/2022 11:41 am	Service Completed	Kevin H.
12/19/2022 11:40 am	Check-out 12/19/2022 11:38 am	Kevin H.
12/19/2022 11:40 am	Work Order Tasks Added	Kevin H.
12/19/2022 11:40 am	Updated status to Service Completed	Kevin H.
12/19/2022 11:38 am	Check-in 12/19/2022 11:00 am	Kevin H.
12/19/2022 11:37 am	Updated status to Scheduled	Kevin H.
12/19/2022 11:37 am	Assigned: Kevin Hsueh	Kevin H.
12/19/2022 11:37 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39968

Work Orders