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W40012 Invoiced

Customer/Point of Contact:

Guam Orthopedic Associates
Esther Marquez (1-671-788-7239)

Scheduled Date/Time:

01/10/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Esther

Date Signed:

01/10/2023

Invoice Number:

031035

Work Requested

Troubleshoot Esther's workstation

Work Requested by: Esther Marquez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Esther's workstation. Noted workstation is stuck on Windows start up repair. Reboot workstation in to last known good configuration and confirmed workstation boots to Windows. Test login with Esther successfully. Suggested to Esther to purchase a UPS for her workstation as it is currently connected to a surge protector.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Troubleshoot Esther's workstation. Noted workstation is stuck on Windows start up repair. Reboot workstation in to last known good configuration and confirmed workstation boots to Windows. Test login with Esther successfully. Suggested to Esther to purchase a UPS for her workstation as it is currently connected to a surge protector.	Kevin Hsueh	01/10/2023 08:53 am	01/10/2023 09:16 am	00:23

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/10/2023 08:35 am	Created workorder.	Kevin H.
01/10/2023 08:35 am	Assigned: Kevin Hsueh	Kevin H.
01/10/2023 08:35 am	Updated status to Scheduled	Kevin H.
01/10/2023 08:53 am	Check-in 01/10/2023 08:53 am	Kevin H.
01/10/2023 09:09 am	Arrived 01/10/2023 09:00 am	Kevin H.
01/10/2023 09:10 am	Customer Signature Posted	Kevin H.
01/10/2023 09:18 am	Updated status to Service Completed	Kevin H.
01/10/2023 09:18 am	Work Order Tasks Added	Kevin H.
01/10/2023 09:18 am	Check-out 01/10/2023 09:16 am	Kevin H.
01/10/2023 09:19 am	Service Completed	Kevin H.
01/10/2023 09:19 am	Updated status to Pending Approval	Kevin H.
01/11/2023 08:12 am	Approved.	Chu H.
01/11/2023 08:12 am	Updated status to Submitted for Invoicing	Chu H.
01/11/2023 09:41 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40012

Work Orders