DSI WebApp

W40022 Closed

Customer/Point of Contact:

Micronesian Divers Association
Joleen West

Scheduled Date/Time:

01/12/2023, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Joleen reported external emails are not being received.

Work Requested by: Joleen West

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Noted Exchange Information Store service was not started properly. Attempt to restart Exchange Information Store service but Windows error is thrown. Proceed to reboot MDASRV. Test send and receive external emails after MDASRV reboot successful. Emails are back up.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Noted Exchange Information Store service was not started properly. Attempt to restart Exchange Information Store service but Windows error is thrown. Proceed to reboot MDASRV. Test send and receive external emails after MDASRV reboot successful. Emails are back up.	Kevin Hsueh	01/12/2023 08:30 am	01/12/2023 09:11 am	00:41

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/13/2023 09:05 am	Updated status to Closed	Jessica L.
01/12/2023 05:37 pm	Updated status to Submitted for Invoicing	Chu H.
01/12/2023 05:37 pm	Approved.	Chu H.
01/12/2023 09:14 am	No Signature: Remote Support	Kevin H.
01/12/2023 09:14 am	Updated status to Pending Approval	Kevin H.
01/12/2023 09:14 am	Service Completed	Kevin H.
01/12/2023 09:12 am	Check-out 01/12/2023 09:11 am	Kevin H.
01/12/2023 09:12 am	Work Order Tasks Added	Kevin H.
01/12/2023 09:12 am	Updated status to Service Completed	Kevin H.
01/12/2023 09:11 am	Check-in 01/12/2023 08:30 am	Kevin H.
01/12/2023 09:10 am	Updated status to Scheduled	Kevin H.
01/12/2023 09:10 am	Assigned: Kevin Hsueh	Kevin H.
01/12/2023 09:10 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40022

Work Orders