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W40081 Invoiced

Customer/Point of Contact:

Bordallo , Michelle
Michelle Bordallo (+1 (671) 649-1946)

Scheduled Date/Time:

02/02/2023, 02:56 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031104

Work Requested

She spoke to Chu about the issues.

Work Requested by: Michelle Bordallo

Items Dropped Off 1

	Item	Serial Number	Notes
1	Microsoft Surface Pro		Came with case and cables

Work Completed 1

Summary of Tasks

System does not run on battery. Attempt to reset to factory using Microsoft Factory Recovery Image. System would crash when starting up Windows. Internal system board issue. System is still under warranty with Microsoft. Michelle will send it off island for repair.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	System does not run on battery. Attempt to reset to factory using Microsoft Factory Recovery Image. System would crash when starting up Windows. Internal system board issue. System is still under warranty with Microsoft. Michelle will send it off island for repair.	Chu Hsieh	02/03/2023 02:00 pm	02/03/2023 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/02/2023 02:59 pm	Created workorder.	Alahas P.
02/02/2023 02:59 pm	Assigned: Chu Hsieh	Alahas P.
02/02/2023 02:59 pm	Updated status to Pending Schedule	Alahas P.
02/02/2023 02:59 pm	Added customer equipment.	Alahas P.
02/08/2023 03:57 pm	Check-in 02/03/2023 02:00 pm	Chu H.
02/08/2023 04:00 pm	Updated status to Service Completed	Chu H.
02/08/2023 04:00 pm	Work Order Tasks Added	Chu H.
02/08/2023 04:00 pm	Check-out 02/03/2023 04:00 pm	Chu H.
02/08/2023 04:04 pm	Service Completed	Chu H.
02/08/2023 04:04 pm	Updated status to Pending Approval	Chu H.
02/08/2023 04:04 pm	Signature for Later: wait for pickup	Chu H.
02/08/2023 04:57 pm	Approved.	Chu H.
02/08/2023 04:57 pm	Updated status to Submitted for Invoicing	Chu H.
02/08/2023 05:06 pm	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W40081

Work Orders