DSI WebApp

W40092 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

02/07/2023, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6008: TTA, LLC - Service Contract (03/01/22 - 02/28/23)

Rates:

TTA, LLC - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa Pinkney

Date Signed:

02/07/2023

Work Requested

Troubleshoot server and 3CX

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check 3CX IP phones and noted phone time is off. Correct time settings and confirmed time is correct on all phones.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check 3CX IP phones and noted phone time is off. Correct time settings and confirmed time is correct on all phones.	Kevin Hsueh	02/07/2023 01:26 pm	02/07/2023 01:59 pm	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/07/2023 10:54 am	Created workorder.	Kevin H.
02/07/2023 10:54 am	Assigned: Kevin Hsueh	Kevin H.
02/07/2023 10:54 am	Updated status to Scheduled	Kevin H.
02/07/2023 01:26 pm	Check-in 02/07/2023 01:26 pm	Kevin H.
02/07/2023 01:27 pm	Arrived 02/07/2023 01:27 pm	Kevin H.
02/07/2023 01:52 pm	Customer Signature Posted	Kevin H.
02/07/2023 02:00 pm	Updated status to Service Completed	Kevin H.
02/07/2023 02:00 pm	Work Order Tasks Added	Kevin H.
02/07/2023 02:00 pm	Check-out 02/07/2023 01:59 pm	Kevin H.
02/07/2023 02:01 pm	Service Completed	Kevin H.
02/07/2023 02:01 pm	Updated status to Pending Approval	Kevin H.
02/07/2023 04:46 pm	Approved.	Chu H.
02/07/2023 04:46 pm	Updated status to Submitted for Invoicing	Chu H.
02/07/2023 04:51 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40092

Work Orders