DSI WebApp

W40193 Closed

Customer/Point of Contact:

Ana Leon Guerrero
Ana Leon Guerrero (671-487-7970)

Scheduled Date/Time:

03/17/2023, 02:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ANLG.5002: Ana Leon Guerrero - Promethean Lamp Install

Rates:

Ana Leon Guerrero - Promethean Lamp Install [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jayson Larot

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Replace lamp for PRM-45A projector.

Work Requested by: Ana Leon Guerrero

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Replaced lamp for PRM-45A projector. Reset the lamp counter and assist to configure the right image settings. Noticed projector auto turns off and was blinks 4 times per interval. Need contact Promethean support about this issue.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Replaced lamp for PRM-45A projector. Reset the lamp counter and assist to configure the right image settings. Noticed projector auto turns off and was blinks 4 times per interval. Need contact Promethean support about this issue.	Jayson Larot	03/17/2023 02:44 pm	03/17/2023 04:05 pm	01:21

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/17/2023 12:52 pm	Created workorder.	Jayson L.
03/17/2023 12:52 pm	Assigned: Jayson Larot	Jayson L.
03/17/2023 12:52 pm	Updated status to Scheduled	Jayson L.
03/17/2023 02:45 pm	Check-in 03/17/2023 02:44 pm	Jayson L.
03/17/2023 03:02 pm	Arrived 03/17/2023 03:01 pm	Jayson L.
03/17/2023 04:09 pm	Updated status to Service Completed	Jayson L.
03/17/2023 04:09 pm	Work Order Tasks Added	Jayson L.
03/17/2023 04:09 pm	Check-out 03/17/2023 04:05 pm	Jayson L.
03/17/2023 04:25 pm	Service Completed	Jayson L.
03/17/2023 04:25 pm	Updated status to Pending Approval	Jayson L.
03/17/2023 04:25 pm	No Signature: Customer signed on invoice.	Jayson L.
03/17/2023 05:51 pm	Approved.	Chu H.
03/17/2023 05:51 pm	Updated status to Submitted for Invoicing	Chu H.
03/20/2023 09:37 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40193

Work Orders