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W40237 Closed

Customer/Point of Contact:

Cinnabon
Chuck Williams (671-633-2667)

Scheduled Date/Time:

04/03/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6012: Guam Memorial Park - Service Contract (03/01/22 - 02/28/23)

Rates:

Guam Memorial Park - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chuck Williams

Date Signed:

04/03/2023

Work Requested

troubleshoot workstation at GPO location

Work Requested by: Chuck Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Chuck unable to access anydesk on host POS computer at GPO. noted no internet access. Reboot Linksys router and confirmed internet came back up. Restart POS Host and POS Client. Verified POS is operational and Chuck can access via anydesk.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Chuck unable to access anydesk on host POS computer at GPO. noted no internet access. Reboot Linksys router and confirmed internet came back up. Restart POS Host and POS Client. Verified POS is operational and Chuck can access via anydesk.	Kevin Hsueh	04/03/2023 08:53 am	04/03/2023 09:23 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
04/03/2023 08:46 am	Created workorder.	Kevin H.
04/03/2023 08:46 am	Assigned: Kevin Hsueh	Kevin H.
04/03/2023 08:46 am	Updated status to Scheduled	Kevin H.
04/03/2023 08:53 am	Check-in 04/03/2023 08:53 am	Kevin H.
04/03/2023 08:54 am	Arrived 04/03/2023 08:54 am	Kevin H.
04/03/2023 09:20 am	Customer Signature Posted	Kevin H.
04/03/2023 09:24 am	Updated status to Service Completed	Kevin H.
04/03/2023 09:24 am	Work Order Tasks Added	Kevin H.
04/03/2023 09:24 am	Check-out 04/03/2023 09:23 am	Kevin H.
04/03/2023 09:26 am	Service Completed	Kevin H.
04/03/2023 09:26 am	Updated status to Pending Approval	Kevin H.
04/04/2023 08:30 am	Approved.	Chu H.
04/04/2023 08:30 am	Updated status to Submitted for Invoicing	Chu H.
04/04/2023 09:00 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40237

Work Orders