DSI WebApp

W40369 Closed

Customer/Point of Contact:

Micronesian Divers Association
Joleen West

Scheduled Date/Time:

05/31/2023, 02:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6009: Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23)

Rates:

Micronesian Divers Association - Service Contract (08/02/22 - 08/01/23_ [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Restore IT&E internet circuit on MDA SonicWALL.

Work Requested by: Joleen West

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Joleen West advised that IT&E Internet service was restored to MDA. Login remotely and re-enable X2 Interface on SonicWALL (IT&E Internet). Reconfigure X1 (GTA) 10% and X2 (IT&E) 90% load balance ratio to original settings.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Joleen West advised that IT&E Internet service was restored to MDA. Login remotely and re-enable X2 Interface on SonicWALL (IT&E Internet). Reconfigure X1 (GTA) 10% and X2 (IT&E) 90% load balance ratio to original settings.	Kevin Hsueh	05/31/2023 09:30 am	05/31/2023 10:16 am	00:46

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
06/01/2023 01:49 pm	Updated status to Closed	Jessica L.
05/31/2023 03:10 pm	Updated status to Submitted for Invoicing	Chu H.
05/31/2023 03:10 pm	Approved.	Chu H.
05/31/2023 10:31 am	No Signature: Remote Support	Kevin H.
05/31/2023 10:31 am	Updated status to Pending Approval	Kevin H.
05/31/2023 10:31 am	Service Completed	Kevin H.
05/31/2023 10:18 am	Check-out 05/31/2023 10:16 am	Kevin H.
05/31/2023 10:18 am	Work Order Tasks Added	Kevin H.
05/31/2023 10:18 am	Updated status to Service Completed	Kevin H.
05/31/2023 10:16 am	Check-in 05/31/2023 09:30 am	Kevin H.
05/31/2023 10:09 am	Modified workorder.	Kevin H.
05/31/2023 10:09 am	Service Type modified to Remote	Kevin H.
05/31/2023 10:09 am	Updated Estimated Service Time (hrs) to	Kevin H.
05/31/2023 08:53 am	Updated status to Scheduled	Kevin H.
05/31/2023 08:53 am	Assigned: Kevin Hsueh	Kevin H.
05/31/2023 08:53 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40369

Work Orders