DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

06/09/2023, 08:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)

Rates:

TTA, LLC - Service Contract (05/01/23 - 04/30/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot emails not being delivered to gmail.com

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Create/Update DKIM DNS key on GoDaddy DNS Manager. Test send email to a gmail.com account and confirmed successful receipt.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Create/Update DKIM DNS key on GoDaddy DNS Manager. Test send email to a gmail.com account and confirmed successful receipt.	Kevin Hsueh	06/09/2023 08:30 am	06/09/2023 09:30 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/09/2023 01:51 pm	Created workorder.	Kevin H.
06/09/2023 01:51 pm	Assigned: Kevin Hsueh	Kevin H.
06/09/2023 01:51 pm	Updated status to Scheduled	Kevin H.
06/09/2023 01:57 pm	Check-in 06/09/2023 08:30 am	Kevin H.
06/09/2023 01:58 pm	Updated status to Service Completed	Kevin H.
06/09/2023 01:58 pm	Work Order Tasks Added	Kevin H.
06/09/2023 01:58 pm	Check-out 06/09/2023 09:30 am	Kevin H.
06/09/2023 02:01 pm	Service Completed	Kevin H.
06/09/2023 02:01 pm	Updated status to Pending Approval	Kevin H.
06/09/2023 02:01 pm	No Signature: Remote Support	Kevin H.
06/12/2023 11:08 am	Approved.	Chu H.
06/12/2023 11:08 am	Updated status to Submitted for Invoicing	Chu H.
06/12/2023 01:05 pm	Updated status to Closed	Jessica L.

Filename
W40398