DSI WebApp

W40402 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

06/13/2023, 09:00 am

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)

Rates:

TTA, LLC - Service Contract (05/01/23 - 04/30/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Kamali

Date Signed:

06/13/2023

Work Requested

Upgrade Lenovo Workstations to Windows 10 Pro

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 2

	Item	Serial Number	Notes
1	Lenovo ThinkCentre M73	PB01AGHF
2	Lenovo ThinkCentre M73	PB01AGHM

Work Completed 1

Summary of Tasks

Upgrade from Windows 7 to Windows 10 Pro and installed Windows updates. Verified that system works correctly.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Upgrade from Windows 7 to Windows 10 Pro and installed Windows updates. Verified that system works correctly.	Bryant Bagiac	06/13/2023 09:00 am	06/13/2023 10:00 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
06/13/2023 09:01 am	Created workorder.	Kevin H.
06/13/2023 09:01 am	Assigned: Bryant Bagiac	Kevin H.
06/13/2023 09:01 am	Updated status to Scheduled	Kevin H.
06/13/2023 09:01 am	Added customer equipment.	Kevin H.
06/13/2023 11:11 am	Check-in 06/13/2023 09:00 am	Bryant B.
06/13/2023 11:14 am	Updated status to Service Completed	Bryant B.
06/13/2023 11:14 am	Work Order Tasks Added	Bryant B.
06/13/2023 11:14 am	Check-out 06/13/2023 11:11 am	Bryant B.
06/13/2023 11:21 am	Service Completed	Bryant B.
06/13/2023 11:21 am	Updated status to Pending Approval	Bryant B.
06/13/2023 11:21 am	Signature for Later: Customer will come and sign later.	Bryant B.
06/13/2023 02:54 pm	Customer Signature Posted	Alahas P.
06/14/2023 06:43 am	Approved.	Chu H.
06/14/2023 06:43 am	Updated status to Submitted for Invoicing	Chu H.
06/14/2023 11:52 am	Updated status to Closed	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W40402

Work Orders