DSI WebApp

W40503 Closed

Customer/Point of Contact:

Guam Surveyor, LLC
Mary Joy Sotic (671-637-2042)

Scheduled Date/Time:

07/31/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

GSRV.3001: Guam Surveyors - 3CX Project 2023

Rates:

Guam Surveyors - 3CX Project 2023 [TOTAL ANNUAL HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

4

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

3CX Project

Work Requested by: Mary Joy Sotic

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Download, Install, and Setup 3CX Phone System on Lenovo Workstation provided by Guam Surveyor. Setup and provision Patton Gateway. Connect Guam Surveyor trunk line 671-637-2042 to Patton Gateway. Configure firewall port forwarding rules for 3CX Phone System. Configure user extensions. Configure call flow for the main trunk line to route to the receptionist extension. Joy from Guam Surveyor to provide an AA script that will be recorded and implemented. End user training scheduled for this Wednesday at 10:00am with Guam Surveyor.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Download, Install, and Setup 3CX Phone System on Lenovo Workstation provided by Guam Surveyor. Setup and provision Patton Gateway. Connect Guam Surveyor trunk line 671-637-2042 to Patton Gateway. Configure firewall port forwarding rules for 3CX Phone System. Configure user extensions. Configure call flow for the main trunk line to route to the receptionist extension. Joy from Guam Surveyor to provide an AA script that will be recorded and implemented. End user training scheduled for this Wednesday at 10:00am with Guam Surveyor.	Kevin Hsueh	07/31/2023 09:30 am	07/31/2023 11:30 am	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/31/2023 08:40 am	Created workorder.	Kevin H.
07/31/2023 08:40 am	Assigned: Kevin Hsueh	Kevin H.
07/31/2023 08:40 am	Updated status to Scheduled	Kevin H.
07/31/2023 10:00 am	Check-in 07/31/2023 09:30 am	Kevin H.
07/31/2023 10:00 am	Arrived 07/31/2023 09:30 am	Kevin H.
07/31/2023 03:58 pm	Updated status to Service Completed	Kevin H.
07/31/2023 03:58 pm	Work Order Tasks Added	Kevin H.
07/31/2023 03:58 pm	Check-out 07/31/2023 11:30 am	Kevin H.
07/31/2023 04:58 pm	Service Completed	Kevin H.
07/31/2023 04:58 pm	Updated status to Pending Approval	Kevin H.
07/31/2023 04:58 pm	No Signature: Project	Kevin H.
08/01/2023 11:57 am	Approved.	Chu H.
08/01/2023 11:57 am	Updated status to Submitted for Invoicing	Chu H.
08/01/2023 03:21 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W40503

Work Orders