DSI WebApp

W40533 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

08/12/2023, 07:00 am

Service Type:

Remote

Charge Type:

Warranty

Charge Code:

DSIG.0097: Warranty Support 2018

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Reactivate SonicWALL Hosted Email Security Subscription

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reactivate SonicWALL Hosted Email Security Subscription using new key provided by SonicWALL (Key: ETFL5SQN). Original license key had an issue causing subscription to not be activated. Confirmed Email Security Services are operational after reactivation. Sent a separate email to Mr. Webber to inform of completion.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reactivate SonicWALL Hosted Email Security Subscription using new key provided by SonicWALL (Key: ETFL5SQN). Original license key had an issue causing subscription to not be activated. Confirmed Email Security Services are operational after reactivation. Sent a separate email to Mr. Webber to inform of completion.	Kevin Hsueh	08/12/2023 07:00 am	08/12/2023 07:45 am	00:45

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
08/14/2023 11:01 am	Updated status to Closed	Jessica L.
08/14/2023 10:36 am	Updated status to Submitted for Invoicing	Chu H.
08/14/2023 10:36 am	Approved.	Chu H.
08/14/2023 09:16 am	No Signature: WARRANTY TASK	Kevin H.
08/14/2023 09:16 am	Updated status to Pending Approval	Kevin H.
08/14/2023 09:16 am	Service Completed	Kevin H.
08/14/2023 09:11 am	Check-out 08/12/2023 07:45 am	Kevin H.
08/14/2023 09:11 am	Work Order Tasks Added	Kevin H.
08/14/2023 09:11 am	Updated status to Service Completed	Kevin H.
08/14/2023 09:09 am	Check-in 08/12/2023 07:00 am	Kevin H.
08/14/2023 09:06 am	Updated status to Scheduled	Kevin H.
08/14/2023 09:06 am	Assigned: Kevin Hsueh	Kevin H.
08/14/2023 09:06 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40533

Work Orders