W40533   Closed

08/12/2023, 07:00 am   
Remote
Warranty
DSIG.0097: Warranty Support 2018
Warranty Support [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No

Work Requested

Reactivate SonicWALL Hosted Email Security Subscription
Work Requested by: Lee Webber

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Reactivate SonicWALL Hosted Email Security Subscription using new key provided by SonicWALL (Key: ETFL5SQN). Original license key had an issue causing subscription to not be activated. Confirmed Email Security Services are operational after reactivation. Sent a separate email to Mr. Webber to inform of completion.
Work Completed Technician Check-in Check-out Actual Hrs
1 Reactivate SonicWALL Hosted Email Security Subscription using new key provided by SonicWALL (Key: ETFL5SQN). Original license key had an issue causing subscription to not be activated. Confirmed Email Security Services are operational after reactivation. Sent a separate email to Mr. Webber to inform of completion. Kevin Hsueh
08/12/2023 07:00 am 08/12/2023 07:45 am 00:45

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
08/14/2023 11:01 am Updated status to Closed Jessica L.
08/14/2023 10:36 am Updated status to Submitted for Invoicing Chu H.
08/14/2023 10:36 am Approved. Chu H.
08/14/2023 09:16 am No Signature: WARRANTY TASK Kevin H.
08/14/2023 09:16 am Updated status to Pending Approval Kevin H.
08/14/2023 09:16 am Service Completed Kevin H.
08/14/2023 09:11 am Check-out 08/12/2023 07:45 am Kevin H.
08/14/2023 09:11 am Work Order Tasks Added Kevin H.
08/14/2023 09:11 am Updated status to Service Completed Kevin H.
08/14/2023 09:09 am Check-in 08/12/2023 07:00 am Kevin H.
08/14/2023 09:06 am Updated status to Scheduled Kevin H.
08/14/2023 09:06 am Assigned: Kevin Hsueh Kevin H.
08/14/2023 09:06 am Created workorder. Kevin H.

Attachments 1

Filename
W40533