DSI WebApp

W40656 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

09/22/2023, 02:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6010: Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24)

Rates:

Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Joleen West

Date Signed:

09/22/2023

Work Requested

Troubleshoot Mr. Webber's email sync issue

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mr. Webber's iPhone not syncing Exchange Emails after iOS 17 was installed. Proceed to reconfigure Mr. Webber's Exchange Email on his iPhone. Confirmed emails are syncing and filing emails to folder syncs properly also.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. Webber's iPhone not syncing Exchange Emails after iOS 17 was installed. Proceed to reconfigure Mr. Webber's Exchange Email on his iPhone. Confirmed emails are syncing and filing emails to folder syncs properly also.	Kevin Hsueh	09/22/2023 01:49 pm	09/22/2023 02:30 pm	00:41

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
09/26/2023 09:08 am	Updated status to Closed	Jessica L.
09/25/2023 04:41 pm	Updated status to Submitted for Invoicing	Chu H.
09/25/2023 04:41 pm	Approved.	Chu H.
09/25/2023 04:40 pm	Updated status to Submitted for Invoicing	Chu H.
09/25/2023 04:40 pm	Approved.	Chu H.
09/25/2023 02:48 pm	Updated status to Pending Approval	Kevin H.
09/25/2023 02:48 pm	Service Completed	Kevin H.
09/25/2023 02:46 pm	Check-out 09/22/2023 02:30 pm	Kevin H.
09/25/2023 02:46 pm	Work Order Tasks Added	Kevin H.
09/25/2023 02:46 pm	Updated status to Service Completed	Kevin H.
09/22/2023 02:28 pm	Customer Signature Posted	Kevin H.
09/22/2023 01:50 pm	Arrived 09/22/2023 01:50 pm	Kevin H.
09/22/2023 01:50 pm	Check-in 09/22/2023 01:49 pm	Kevin H.
09/22/2023 01:43 pm	Updated status to Scheduled	Kevin H.
09/22/2023 01:43 pm	Assigned: Kevin Hsueh	Kevin H.
09/22/2023 01:43 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W40656

Work Orders