DSI WebApp

W40748 Invoiced

Customer/Point of Contact:

Onward Mangilao Guam, Inc.
Valerie Camacho

Scheduled Date/Time:

10/27/2023, 03:35 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

031674

Work Requested

Troubleshoot various 3CX Phone System issues.

Work Requested by: Valerie Camacho

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Register Extension 531 on W56H Handset 1 and Extension 555 on W56H Handset 2. Register Extension 560 on Yealink T21E. Per Valerie, extensions not registering after to configured. Noted, password and registration ID incorrect. Corrected the settings and confirmed all 3 extensions are registered.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Register Extension 531 on W56H Handset 1 and Extension 555 on W56H Handset 2. Register Extension 560 on Yealink T21E. Per Valerie, extensions not registering after to configured. Noted, password and registration ID incorrect. Corrected the settings and confirmed all 3 extensions are registered.	Kevin Hsueh	10/27/2023 01:30 pm	10/27/2023 02:30 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/27/2023 03:39 pm	Created workorder.	Kevin H.
10/27/2023 03:39 pm	Assigned: Kevin Hsueh	Kevin H.
10/27/2023 03:39 pm	Updated status to Scheduled	Kevin H.
10/27/2023 03:48 pm	Check-in 10/27/2023 01:30 pm	Kevin H.
10/27/2023 03:50 pm	Updated status to Service Completed	Kevin H.
10/27/2023 03:50 pm	Work Order Tasks Added	Kevin H.
10/27/2023 03:50 pm	Check-out 10/27/2023 02:30 pm	Kevin H.
10/27/2023 03:51 pm	Service Completed	Kevin H.
10/27/2023 03:51 pm	Updated status to Pending Approval	Kevin H.
10/27/2023 03:51 pm	No Signature: Remote Support	Kevin H.
10/30/2023 09:38 am	Approved.	Chu H.
10/30/2023 09:38 am	Updated status to Submitted for Invoicing	Chu H.
10/30/2023 10:26 am	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40748

Work Orders