W40793   Closed

Pretzelmaker
Roxanne Simpkin-Williams (1-671-734-9835)
11/15/2023, 09:43 am   
Onsite
Service Contract
GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)
Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Naomi Quidachay
11/15/2023

Work Requested

troubleshoot systems
Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Pretzelmaker Agana location: POS and Credit Card terminal down. Error showing no network. Confirmed router is up and internet is accessible. Noted network switch in the cabinet under the POS had the power adapter physically unplugged. Reconnect power adapter. POS and credit card terminal came back up. Tested with Naiomi with no issues.
Work Completed Technician Check-in Check-out Actual Hrs
1 Pretzelmaker Agana location: POS and Credit Card terminal down. Error showing no network. Confirmed router is up and internet is accessible. Noted network switch in the cabinet under the POS had the power adapter physically unplugged. Reconnect power adapter. POS and credit card terminal came back up. Tested with Naiomi with no issues. Kevin Hsueh
11/15/2023 09:53 am 11/15/2023 10:42 am 00:49

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
11/16/2023 09:12 am Updated status to Closed Jessica L.
11/15/2023 05:28 pm Updated status to Submitted for Invoicing Chu H.
11/15/2023 05:28 pm Approved. Chu H.
11/15/2023 10:45 am Updated status to Pending Approval Kevin H.
11/15/2023 10:45 am Service Completed Kevin H.
11/15/2023 10:44 am Check-out 11/15/2023 10:42 am Kevin H.
11/15/2023 10:44 am Work Order Tasks Added Kevin H.
11/15/2023 10:44 am Updated status to Service Completed Kevin H.
11/15/2023 10:38 am Customer Signature Posted Kevin H.
11/15/2023 09:54 am Arrived 11/15/2023 09:54 am Kevin H.
11/15/2023 09:54 am Check-in 11/15/2023 09:53 am Kevin H.
11/15/2023 09:44 am Updated status to Scheduled Kevin H.
11/15/2023 09:44 am Assigned: Kevin Hsueh Kevin H.
11/15/2023 09:44 am Created workorder. Kevin H.

Attachments 1

Filename
W40793