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W40793 Closed

Customer/Point of Contact:

Pretzelmaker
Roxanne Simpkin-Williams (1-671-734-9835)

Scheduled Date/Time:

11/15/2023, 09:43 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6013: Guam Memorial Park - Service Contract (03/01/23 - 02/28/24)

Rates:

Guam Memorial Park - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Naomi Quidachay

Date Signed:

11/15/2023

Work Requested

troubleshoot systems

Work Requested by: Roxanne Simpkin-Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Pretzelmaker Agana location: POS and Credit Card terminal down. Error showing no network. Confirmed router is up and internet is accessible. Noted network switch in the cabinet under the POS had the power adapter physically unplugged. Reconnect power adapter. POS and credit card terminal came back up. Tested with Naiomi with no issues.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Pretzelmaker Agana location: POS and Credit Card terminal down. Error showing no network. Confirmed router is up and internet is accessible. Noted network switch in the cabinet under the POS had the power adapter physically unplugged. Reconnect power adapter. POS and credit card terminal came back up. Tested with Naiomi with no issues.	Kevin Hsueh	11/15/2023 09:53 am	11/15/2023 10:42 am	00:49

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/16/2023 09:12 am	Updated status to Closed	Jessica L.
11/15/2023 05:28 pm	Updated status to Submitted for Invoicing	Chu H.
11/15/2023 05:28 pm	Approved.	Chu H.
11/15/2023 10:45 am	Updated status to Pending Approval	Kevin H.
11/15/2023 10:45 am	Service Completed	Kevin H.
11/15/2023 10:44 am	Check-out 11/15/2023 10:42 am	Kevin H.
11/15/2023 10:44 am	Work Order Tasks Added	Kevin H.
11/15/2023 10:44 am	Updated status to Service Completed	Kevin H.
11/15/2023 10:38 am	Customer Signature Posted	Kevin H.
11/15/2023 09:54 am	Arrived 11/15/2023 09:54 am	Kevin H.
11/15/2023 09:54 am	Check-in 11/15/2023 09:53 am	Kevin H.
11/15/2023 09:44 am	Updated status to Scheduled	Kevin H.
11/15/2023 09:44 am	Assigned: Kevin Hsueh	Kevin H.
11/15/2023 09:44 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40793

Work Orders