DSI WebApp

W40887 Closed

Customer/Point of Contact:

Micronesian Divers Association
Wes Seleen (671-472-6321 ext 642)

Scheduled Date/Time:

12/29/2023, 10:20 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

MDA0.6010: Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24)

Rates:

Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Check SonicWALL Email Security for emails from eric@frankomaps.com

Work Requested by: Wes Seleen

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Wes reported that emails from eric@frankomaps.com were not being received. Check SonicWALL Email Security and found 3 emails held as spam. Unjunk the 3 emails. Confirmed Noriko received them. Added frankomaps.com to SonicWALL Email Security white list.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Wes reported that emails from eric@frankomaps.com were not being received. Check SonicWALL Email Security and found 3 emails held as spam. Unjunk the 3 emails. Confirmed Noriko received them. Added frankomaps.com to SonicWALL Email Security white list.	Kevin Hsueh	12/29/2023 10:20 am	12/29/2023 10:39 am	00:19

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
01/01/2024 04:46 pm	Updated status to Closed	Jessica L.
12/29/2023 05:05 pm	Updated status to Submitted for Invoicing	Chu H.
12/29/2023 05:05 pm	Approved.	Chu H.
12/29/2023 10:43 am	No Signature: Remote Support	Kevin H.
12/29/2023 10:43 am	Updated status to Pending Approval	Kevin H.
12/29/2023 10:43 am	Service Completed	Kevin H.
12/29/2023 10:40 am	Check-out 12/29/2023 10:39 am	Kevin H.
12/29/2023 10:40 am	Work Order Tasks Added	Kevin H.
12/29/2023 10:40 am	Updated status to Service Completed	Kevin H.
12/29/2023 10:39 am	Check-in 12/29/2023 10:20 am	Kevin H.
12/29/2023 10:37 am	Updated status to Scheduled	Kevin H.
12/29/2023 10:37 am	Assigned: Kevin Hsueh	Kevin H.
12/29/2023 10:37 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40887

Work Orders