DSI WebApp

W40911 Invoiced

Customer/Point of Contact:

Finance Integrated Solutions
John Santos

Scheduled Date/Time:

01/10/2024, 09:30 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

John Santos

Date Signed:

01/10/2024

Invoice Number:

031798

Work Requested

Check CCTV System

Work Requested by: John Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check NVR and confirmed all 4 camera images are not distorted or jagged when zoomed in. Run speedtest for FIS internet speed and noted upload speed was showing high latency. John advised the distorted or jagged video occurs when NVR is viewed remotely. Adjust 1 camera positioning. Confirmed positioning is good with John.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Check NVR and confirmed all 4 camera images are not distorted or jagged when zoomed in. Run speedtest for FIS internet speed and noted upload speed was showing high latency. John advised the distorted or jagged video occurs when NVR is viewed remotely. Adjust 1 camera positioning. Confirmed positioning is good with John.	Kevin Hsueh	01/10/2024 09:30 am	01/10/2024 10:20 am	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
01/10/2024 09:03 am	Created workorder.	Kevin H.
01/10/2024 09:03 am	Assigned: Kevin Hsueh	Kevin H.
01/10/2024 09:03 am	Updated status to Scheduled	Kevin H.
01/10/2024 09:47 am	Check-in 01/10/2024 09:30 am	Kevin H.
01/10/2024 09:49 am	Arrived 01/10/2024 09:30 am	Kevin H.
01/10/2024 10:07 am	Customer Signature Posted	Kevin H.
01/10/2024 10:21 am	Updated status to Service Completed	Kevin H.
01/10/2024 10:21 am	Work Order Tasks Added	Kevin H.
01/10/2024 10:21 am	Check-out 01/10/2024 10:20 am	Kevin H.
01/10/2024 10:23 am	Service Completed	Kevin H.
01/10/2024 10:23 am	Updated status to Pending Approval	Kevin H.
01/10/2024 12:15 pm	Approved.	Chu H.
01/10/2024 12:15 pm	Updated status to Submitted for Invoicing	Chu H.
01/10/2024 03:34 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W40911

Work Orders