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W40960   Invoiced

01/31/2024, 02:00 pm   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
Yes
Ginger Yu
01/31/2024
031846

Work Requested

Update SonicWALL TZ Firewall
Work Requested by: Ginger Yu

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Activate SonicWALL AGSS license purchased by Pacific Accounting. Confirmed SonicWALL TZ300 AGSS showing valid until January 2025. Update SonicWALL TZ300 firmware from 6.5.4.10-95n to 6.5.4.13-105n. Confirmed SonicWALL rebooted properly after firmware upgrade.
Work Completed Technician Check-in Check-out Actual Hrs
1 Activate SonicWALL AGSS license purchased by Pacific Accounting. Confirmed SonicWALL TZ300 AGSS showing valid until January 2025. Update SonicWALL TZ300 firmware from 6.5.4.10-95n to 6.5.4.13-105n. Confirmed SonicWALL rebooted properly after firmware upgrade. Kevin Hsueh
01/31/2024 01:43 pm 01/31/2024 02:43 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
01/31/2024 11:49 am Created workorder. Kevin H.
01/31/2024 11:49 am Assigned: Kevin Hsueh Kevin H.
01/31/2024 11:49 am Updated status to Scheduled Kevin H.
01/31/2024 01:43 pm Check-in 01/31/2024 01:43 pm Kevin H.
01/31/2024 01:49 pm Arrived 01/31/2024 01:49 pm Kevin H.
01/31/2024 02:41 pm Customer Signature Posted Kevin H.
01/31/2024 02:45 pm Updated status to Service Completed Kevin H.
01/31/2024 02:45 pm Work Order Tasks Added Kevin H.
01/31/2024 02:45 pm Check-out 01/31/2024 02:43 pm Kevin H.
01/31/2024 02:47 pm Service Completed Kevin H.
01/31/2024 02:47 pm Updated status to Pending Approval Kevin H.
01/31/2024 07:21 pm Approved. Chu H.
01/31/2024 07:21 pm Updated status to Submitted for Invoicing Chu H.
02/01/2024 11:08 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W40960