DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

02/27/2024, 06:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)

Rates:

TTA, LLC - Service Contract (05/01/23 - 04/30/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Restart TTA Server

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Restart TTA Server at 6:00pm. Login after server restarted and confirmed memory utilization on the server normalized.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Restart TTA Server at 6:00pm. Login after server restarted and confirmed memory utilization on the server normalized.	Kevin Hsueh	02/27/2024 06:00 pm	02/27/2024 07:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
02/29/2024 08:41 am	Created workorder.	Kevin H.
02/29/2024 08:41 am	Assigned: Kevin Hsueh	Kevin H.
02/29/2024 08:41 am	Updated status to Scheduled	Kevin H.
02/29/2024 08:46 am	Check-in 02/27/2024 06:00 pm	Kevin H.
02/29/2024 08:57 am	Updated status to Service Completed	Kevin H.
02/29/2024 08:57 am	Work Order Tasks Added	Kevin H.
02/29/2024 08:57 am	Check-out 02/27/2024 07:00 pm	Kevin H.
02/29/2024 09:24 am	Service Completed	Kevin H.
02/29/2024 09:24 am	Updated status to Pending Approval	Kevin H.
02/29/2024 09:24 am	No Signature: Remote Support	Kevin H.
02/29/2024 04:33 pm	Approved.	Chu H.
02/29/2024 04:33 pm	Updated status to Submitted for Invoicing	Chu H.
02/29/2024 04:46 pm	Updated status to Closed	Jessica L.

Filename
W41031