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W41090   Closed

03/25/2024, 09:30 am   
Onsite
Normal
PACR.4002: Pacific Retina - Dell AIO Install
Pacific Retina - Dell AIO Install [TOTAL ANNUAL HOURS: 3]
0
0
Bryant Bagiac
Yes
Marie Paulin
03/25/2024

Work Requested

Deliver and setup 2 Dell AIO.
Work Requested by: Marie Paulin

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Deliver and set up 2 Dell AIOs. Perform initial set up, connect all cables from previous workstations to new Dell AIOs. Download and install printer drivers for HP LaserJet Pro MFP M428fdw and Kyocera 5526cdw. Verify ability to print by printing test page. Download and install drivers for signature pad. Have Marie test signature pad. Have Marie log in to their web portal. Downloaded Adobe Acrobat Reader on both Dell AIOs. Signature pad working, but web portal not detecting signature pad. Marie advised she will work with others to troubleshoot issue.
Work Completed Technician Check-in Check-out Actual Hrs
1 Deliver and set up 2 Dell AIOs. Perform initial set up, connect all cables from previous workstations to new Dell AIOs. Download and install printer drivers for HP LaserJet Pro MFP M428fdw and Kyocera 5526cdw. Verify ability to print by printing test page. Download and install drivers for signature pad. Have Marie test signature pad. Have Marie log in to their web portal. Downloaded Adobe Acrobat Reader on both Dell AIOs. Signature pad working, but web portal not detecting signature pad. Marie advised she will work with others to troubleshoot issue. Bryant Bagiac
03/25/2024 09:21 am 03/25/2024 11:55 am 02:34

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
03/25/2024 08:37 am Created workorder. Bryant B.
03/25/2024 08:37 am Assigned: Bryant Bagiac Bryant B.
03/25/2024 08:37 am Updated status to Scheduled Bryant B.
03/25/2024 09:22 am Check-in 03/25/2024 09:21 am Bryant B.
03/25/2024 11:31 am Updated Estimated Service Time (hrs) to Bryant B.
03/25/2024 11:31 am Rates modified to Pacific Retina - Dell AIO Install: $0.00 Bryant B.
03/25/2024 11:31 am Modified workorder. Bryant B.
03/25/2024 11:33 am Arrived 03/25/2024 09:25 am Bryant B.
03/25/2024 11:55 am Customer Signature Posted Bryant B.
03/25/2024 11:59 am Updated status to Service Completed Bryant B.
03/25/2024 11:59 am Work Order Tasks Added Bryant B.
03/25/2024 11:59 am Check-out 03/25/2024 11:55 am Bryant B.
03/25/2024 12:01 pm Service Completed Bryant B.
03/25/2024 12:01 pm Updated status to Pending Approval Bryant B.
03/25/2024 05:06 pm Approved. Chu H.
03/25/2024 05:06 pm Updated status to Submitted for Invoicing Chu H.
03/25/2024 05:10 pm Updated status to Closed Jessica L.

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Filename
W41090