DSI WebApp

W41112 Closed

Customer/Point of Contact:

Cinnabon
Chuck Williams (671-633-2667)

Scheduled Date/Time:

04/04/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6014: Guam Memorial Park - Service Contract (03/01/24 - 02/28/25)

Rates:

Guam Memorial Park - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Curtous Santos

Date Signed:

04/05/2024

Work Requested

Troubleshoot GPO Location Network Issues

Work Requested by: Chuck Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Setup new TP Linl router at Cinnabon GPO. confirmed internet is accessible and CC machine works. Confirmed with onsite staff Curtous that POS is up and running.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check network and noticed router reboots every few seconds. Linksys router is bad. Chuck will procure a new router and DSI will return tomorrow morning to install and setup.	Kevin Hsueh	04/04/2024 08:52 am	04/04/2024 09:17 am	00:25
	2	Setup new TP Linl router at Cinnabon GPO. confirmed internet is accessible and CC machine works. Confirmed with onsite staff Curtous that POS is up and running.	Kevin Hsueh	04/05/2024 09:00 am	04/05/2024 09:30 am	00:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
04/04/2024 08:26 am	Created workorder.	Kevin H.
04/04/2024 08:26 am	Assigned: Kevin Hsueh	Kevin H.
04/04/2024 08:26 am	Updated status to Scheduled	Kevin H.
04/04/2024 08:52 am	Check-in 04/04/2024 08:52 am	Kevin H.
04/04/2024 08:53 am	Arrived 04/04/2024 08:52 am	Kevin H.
04/04/2024 09:18 am	Updated status to In Progress	Kevin H.
04/04/2024 09:18 am	Check-out 04/04/2024 09:17 am	Kevin H.
04/05/2024 09:18 am	Check-in 04/05/2024 09:00 am	Kevin H.
04/05/2024 09:24 am	Customer Signature Posted	Kevin H.
04/05/2024 09:44 am	Updated status to Service Completed	Kevin H.
04/05/2024 09:44 am	Work Order Tasks Added	Kevin H.
04/05/2024 09:44 am	Check-out 04/05/2024 09:30 am	Kevin H.
04/05/2024 09:46 am	Service Completed	Kevin H.
04/05/2024 09:46 am	Updated status to Pending Approval	Kevin H.
04/05/2024 04:13 pm	Approved.	Chu H.
04/05/2024 04:13 pm	Updated status to Submitted for Invoicing	Chu H.
04/08/2024 09:46 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41112

Work Orders