DSI WebApp

W41136 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

04/15/2024, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6009: TTA, LLC - Service Contract (05/01/23 - 04/30/24)

Rates:

TTA, LLC - Service Contract (05/01/23 - 04/30/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa Pinkney

Date Signed:

04/15/2024

Work Requested

Troubleshoot various issues

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Create new account for Arron Pinkney. Setup user profile and email on Front Desk workstation. Configure 3CX extension. Reterminate network cable on Extension 200 IP Phone and Conference Room.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Create new account for Arron Pinkney. Setup user profile and email on Front Desk workstation. Configure 3CX extension. Reterminate network cable on Extension 200 IP Phone and Conference Room.	Kevin Hsueh	04/15/2024 09:22 am	04/15/2024 10:22 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 15

Date/Time	Comment	Tech
04/15/2024 08:35 am	Created workorder.	Kevin H.
04/15/2024 08:35 am	Assigned: Kevin Hsueh	Kevin H.
04/15/2024 08:35 am	Updated status to Scheduled	Kevin H.
04/15/2024 09:22 am	Check-in 04/15/2024 09:22 am	Kevin H.
04/15/2024 09:22 am	Arrived 04/15/2024 09:22 am	Kevin H.
04/15/2024 10:07 am	Customer Signature Posted	Kevin H.
04/15/2024 10:23 am	Updated status to Service Completed	Kevin H.
04/15/2024 10:23 am	Work Order Tasks Added	Kevin H.
04/15/2024 10:23 am	Check-out 04/15/2024 10:22 am	Kevin H.
04/15/2024 10:25 am	Service Completed	Kevin H.
04/15/2024 10:25 am	Updated status to Pending Approval	Kevin H.
04/17/2024 10:04 am	Approved.	Chu H.
04/17/2024 10:04 am	Updated status to Submitted for Invoicing	Chu H.
04/17/2024 10:20 am	Updated status to Closed	Jessica L.
04/17/2024 10:20 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41136

Work Orders