DSI WebApp

W41218 Invoiced

Customer/Point of Contact:

Guam Surveyor, LLC
Dennis Balagtas

Scheduled Date/Time:

05/17/2024, 02:00 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

Yes

Print Name:

Arianne Bancal

Date Signed:

05/17/2024

Invoice Number:

032097

Work Requested

Reinstall Windows OS and 3CX phone system.

Work Requested by: Dennis Balagtas

Items Dropped Off 1

	Item	Serial Number	Notes
1	Lenovo ThinkCentre		External Hard Drive included

Work Completed 2

Summary of Tasks

Original SSD in 3CX Phone System Lenovo Workstation failed. Install new 1TB Samsung SSD 980. Proceed to reinstall Windows 11 Pro 64 bit. Confirmed OS is activated. Download and update all hardware drivers. DSI will deliver and setup onsite. Deliver and setup Lenovo workstation. reinstall 3CX and restore from daily backup image. Perform test calls with receptionist successfully.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Original SSD in 3CX Phone System Lenovo Workstation failed. Install new 1TB Samsung SSD 980. Proceed to reinstall Windows 11 Pro 64 bit. Confirmed OS is activated. Download and update all hardware drivers. DSI will deliver and setup onsite.	Kevin Hsueh	05/17/2024 02:00 pm	05/17/2024 02:46 pm	00:46
2	Deliver and setup Lenovo workstation. reinstall 3CX and restore from daily backup image. Perform test calls with receptionist successfully.	Kevin Hsueh	05/17/2024 03:31 pm	05/17/2024 05:10 pm	01:39

Parts and Materials 1

	Item	Serial Number	Condition	Qty	Price	Amount
1	1TB Samsung SSD 980	S64ANS0W315791	New	1	155.00	155.00
TOTAL ($)						155.00

Comments For Internal Use only. 21

Date/Time	Comment	Tech
05/16/2024 09:51 am	Created workorder.	Alahas P.
05/16/2024 09:51 am	Assigned: Kevin Hsueh	Alahas P.
05/16/2024 09:51 am	Updated status to Scheduled	Alahas P.
05/16/2024 09:51 am	Added customer equipment.	Alahas P.
05/17/2024 02:44 pm	Check-in 05/17/2024 02:00 pm	Kevin H.
05/17/2024 02:46 pm	Updated status to Service Completed	Kevin H.
05/17/2024 02:46 pm	Work Order Tasks Added	Kevin H.
05/17/2024 02:46 pm	Check-out 05/17/2024 02:46 pm	Kevin H.
05/17/2024 02:50 pm	Updated Estimated Service Time (hrs) to	Kevin H.
05/17/2024 02:50 pm	Updated status to In Progress	Kevin H.
05/17/2024 02:50 pm	Modified workorder.	Kevin H.
05/17/2024 03:31 pm	Check-in 05/17/2024 03:31 pm	Kevin H.
05/17/2024 04:16 pm	Customer Signature Posted	Kevin H.
05/17/2024 05:09 pm	Updated status to Service Completed	Kevin H.
05/17/2024 05:09 pm	Work Order Tasks Added	Kevin H.
05/17/2024 05:09 pm	Check-out 05/17/2024 05:10 pm	Kevin H.
05/17/2024 05:12 pm	Service Completed	Kevin H.
05/17/2024 05:12 pm	Updated status to Pending Approval	Kevin H.
05/19/2024 08:58 am	Approved.	Chu H.
05/19/2024 08:58 am	Updated status to Submitted for Invoicing	Chu H.
05/20/2024 04:11 pm	Updated status to Invoiced	Jessica L.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W41218

Work Orders