DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

05/16/2024, 10:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)

Rates:

TTA, LLC - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot 3CX Client on Front Desk Workstation. Install MS Office on Jophet's laptop

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Configure front desk 3CX client notification settings. Unable to install MS Office on Joephet's Macbook. Joephet to purchase MS Office for Mac

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Configure front desk 3CX client notification settings. Unable to install MS Office on Joephet's Macbook. Joephet to purchase MS Office for Mac	Kevin Hsueh	05/15/2024 10:30 am	05/23/2024 11:30 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
05/16/2024 10:27 am	Created workorder.	Kevin H.
05/16/2024 10:27 am	Assigned: Kevin Hsueh	Kevin H.
05/16/2024 10:27 am	Updated status to Scheduled	Kevin H.
05/16/2024 10:30 am	Check-in 05/15/2024 10:30 am	Kevin H.
05/16/2024 10:30 am	Arrived 05/16/2024 10:30 am	Kevin H.
05/16/2024 11:45 am	Updated status to Service Completed	Kevin H.
05/16/2024 11:45 am	Work Order Tasks Added	Kevin H.
05/16/2024 11:45 am	Check-out 05/23/2024 11:30 am	Kevin H.
05/16/2024 11:49 am	Service Completed	Kevin H.
05/16/2024 11:49 am	Updated status to Pending Approval	Kevin H.
05/16/2024 11:49 am	No Signature: Webapp did not load at customer site	Kevin H.
05/17/2024 08:54 am	Approved.	Chu H.
05/17/2024 08:54 am	Updated status to Submitted for Invoicing	Chu H.
05/17/2024 09:43 am	Updated status to Closed	Jessica L.

Filename
W41220