DSI WebApp

W41261 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

06/07/2024, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)

Rates:

TTA, LLC - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa Pinkney

Date Signed:

06/07/2024

Work Requested

Deliver and setup new SonicWALL TZ370

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Deliver and setup Sonicwall TZ370. Confirmed internet is accessible and emails are flowing properly after Sonicwall deployment. License active until June 5, 2026. Assist Mitch with uploading files from his iPhone to iCloud. Show Mitch how to download files from iCloud

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Deliver and setup Sonicwall TZ370. Confirmed internet is accessible and emails are flowing properly after Sonicwall deployment. License active until June 5, 2026. Assist Mitch with uploading files from his iPhone to iCloud. Show Mitch how to download files from iCloud	Kevin Hsueh	06/07/2024 03:00 pm	06/07/2024 05:00 pm	02:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/07/2024 01:41 pm	Created workorder.	Kevin H.
06/07/2024 01:41 pm	Assigned: Kevin Hsueh	Kevin H.
06/07/2024 01:41 pm	Updated status to Scheduled	Kevin H.
06/07/2024 02:56 pm	Check-in 06/07/2024 03:00 pm	Kevin H.
06/07/2024 02:56 pm	Arrived 06/07/2024 03:00 pm	Kevin H.
06/07/2024 04:12 pm	Customer Signature Posted	Kevin H.
06/07/2024 05:04 pm	Updated status to Service Completed	Kevin H.
06/07/2024 05:04 pm	Work Order Tasks Added	Kevin H.
06/07/2024 05:04 pm	Check-out 06/07/2024 05:00 pm	Kevin H.
06/07/2024 05:07 pm	Service Completed	Kevin H.
06/07/2024 05:07 pm	Updated status to Pending Approval	Kevin H.
06/10/2024 09:54 am	Approved.	Chu H.
06/10/2024 09:54 am	Updated status to Submitted for Invoicing	Chu H.
06/10/2024 10:21 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41261

Work Orders