DSI WebApp

W41273 Closed

Customer/Point of Contact:

Cinnabon
Chuck Williams (671-633-2667)

Scheduled Date/Time:

06/12/2024, 01:41 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GMP0.6014: Guam Memorial Park - Service Contract (03/01/24 - 02/28/25)

Rates:

Guam Memorial Park - Service Contract (03/01/24 - 02/28/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Chuck Williams

Date Signed:

06/12/2024

Work Requested

Troubleshoot CC Machine at Cinnabon GPO

Work Requested by: Chuck Williams

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

CC Machine at Cinnabon GPO has no network connectivity. Check physical cables and confirmed cable is securely connected. Reset and reconfigure CC Machine network settings. Reboot CC Machine and perform ping test successfully. Run a test CC transaction with Chuck and confirmed working.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	CC Machine at Cinnabon GPO has no network connectivity. Check physical cables and confirmed cable is securely connected. Reset and reconfigure CC Machine network settings. Reboot CC Machine and perform ping test successfully. Run a test CC transaction with Chuck and confirmed working.	Kevin Hsueh	06/12/2024 01:30 pm	06/12/2024 02:20 pm	00:50

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
06/12/2024 01:42 pm	Created workorder.	Kevin H.
06/12/2024 01:42 pm	Assigned: Kevin Hsueh	Kevin H.
06/12/2024 01:42 pm	Updated status to Scheduled	Kevin H.
06/12/2024 02:01 pm	Check-in 06/12/2024 01:30 pm	Kevin H.
06/12/2024 02:02 pm	Arrived 06/11/2024 01:30 pm	Kevin H.
06/12/2024 02:03 pm	Customer Signature Posted	Kevin H.
06/12/2024 02:20 pm	Updated status to Service Completed	Kevin H.
06/12/2024 02:20 pm	Work Order Tasks Added	Kevin H.
06/12/2024 02:20 pm	Check-out 06/12/2024 02:20 pm	Kevin H.
06/12/2024 02:22 pm	Service Completed	Kevin H.
06/12/2024 02:22 pm	Updated status to Pending Approval	Kevin H.
06/12/2024 04:17 pm	Approved.	Chu H.
06/12/2024 04:17 pm	Updated status to Submitted for Invoicing	Chu H.
06/12/2024 04:20 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41273

Work Orders