DSI WebApp

W41311 Closed

Customer/Point of Contact:

Micronesia Benefits Administrators
Ed Arriola (1-670-789-5420)

Scheduled Date/Time:

06/28/2024, 05:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

MBA0.4001: Micronesia Benefit Administrators - Hosted Exchange Setup

Rates:

Micronesia Benefit Administrators - Hosted Exchange Setup [TOTAL ANNUAL HOURS: 10]

Remaining Hours:

10

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

New Hosted Exchange Setup: Update DNS and MX Records to point to new Hosted Exchange

Work Requested by: Ed Arriola

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 2

Summary of Tasks

Check DNS record propagation and confirmed propagation completed. Sent test emails and confirmed received successfully on new hosted exchange server. Ed Arriola also was able to access webmail and reply to DSI sent test email. Email flow is up and operational.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Update DNS and MX records to point to new hosted exchange emails.	Kevin Hsueh	06/28/2024 04:48 pm	06/28/2024 05:30 pm	00:42
	2	Check DNS record propagation and confirmed propagation completed. Sent test emails and confirmed received successfully on new hosted exchange server. Ed Arriola also was able to access webmail and reply to DSI sent test email. Email flow is up and operational.	Kevin Hsueh	06/29/2024 11:00 am	06/29/2024 12:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 16

Date/Time	Comment	Tech
06/28/2024 03:59 pm	Created workorder.	Kevin H.
06/28/2024 03:59 pm	Assigned: Kevin Hsueh	Kevin H.
06/28/2024 03:59 pm	Updated status to Scheduled	Kevin H.
06/28/2024 04:48 pm	Check-in 06/28/2024 04:48 pm	Kevin H.
07/01/2024 08:45 am	Updated status to In Progress	Kevin H.
07/01/2024 08:45 am	Check-out 06/28/2024 05:30 pm	Kevin H.
07/01/2024 08:47 am	Check-in 06/29/2024 11:00 am	Kevin H.
07/01/2024 08:49 am	Updated status to Service Completed	Kevin H.
07/01/2024 08:49 am	Work Order Tasks Added	Kevin H.
07/01/2024 08:49 am	Check-out 06/29/2024 12:00 pm	Kevin H.
07/01/2024 08:53 am	Service Completed	Kevin H.
07/01/2024 08:53 am	Updated status to Pending Approval	Kevin H.
07/01/2024 08:53 am	No Signature: Project	Kevin H.
07/01/2024 11:01 pm	Approved.	Chu H.
07/01/2024 11:01 pm	Updated status to Submitted for Invoicing	Chu H.
07/02/2024 09:36 am	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41311

Work Orders