DSI WebApp

W41338 Closed

Customer/Point of Contact:

Robert J. Yang D.M.D., P.C.
Tae Keun Lee (+16716478702)

Scheduled Date/Time:

07/10/2024, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

YANG.2001: Dr. Robert Yang Office - Lenovo Server Project 2024

Rates:

Dr. Robert Yang Office - Lenovo Server Project 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

New Server Project

Work Requested by: Tae Keun Lee

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install Sidexis XG on front desk and back office workstations that did not have the software installed. Work with Sidexis XG support to troubleshoot Galileos CT Scan issue. Issue appears to be the hardware dongle is not being detected. Confirmed that hardware dongle is physically connected to APPSRV.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install Sidexis XG on front desk and back office workstations that did not have the software installed. Work with Sidexis XG support to troubleshoot Galileos CT Scan issue. Issue appears to be the hardware dongle is not being detected. Confirmed that hardware dongle is physically connected to APPSRV.	Kevin Hsueh	07/10/2024 01:30 pm	07/10/2024 06:00 pm	04:30

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
07/11/2024 09:16 am	Created workorder.	Kevin H.
07/11/2024 09:16 am	Assigned: Kevin Hsueh	Kevin H.
07/11/2024 09:16 am	Updated status to Scheduled	Kevin H.
07/11/2024 09:35 am	Updated Estimated Service Time (hrs) to	Kevin H.
07/11/2024 09:35 am	Updated scheduled date/time from 07/11/2024 01:30 pm to: 07/10/2024 01:30 pm	Kevin H.
07/11/2024 09:35 am	Modified workorder.	Kevin H.
07/11/2024 09:37 am	Check-in 07/10/2024 01:30 pm	Kevin H.
07/11/2024 09:37 am	Arrived 07/10/2024 01:30 pm	Kevin H.
07/11/2024 09:39 am	Updated status to Service Completed	Kevin H.
07/11/2024 09:39 am	Work Order Tasks Added	Kevin H.
07/11/2024 09:39 am	Check-out 07/10/2024 06:00 pm	Kevin H.
07/11/2024 09:42 am	Service Completed	Kevin H.
07/11/2024 09:42 am	Updated status to Pending Approval	Kevin H.
07/11/2024 09:42 am	No Signature: Project	Kevin H.
07/11/2024 11:48 am	Approved.	Chu H.
07/11/2024 11:48 am	Updated status to Submitted for Invoicing	Chu H.
07/11/2024 02:48 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41338

Work Orders