DSI WebApp

W41352 Closed

Customer/Point of Contact:

Robert J. Yang D.M.D., P.C.
Tae Keun Lee (+16716478702)

Scheduled Date/Time:

07/15/2024, 01:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

YANG.2001: Dr. Robert Yang Office - Lenovo Server Project 2024

Rates:

Dr. Robert Yang Office - Lenovo Server Project 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot DHCP Server. Some workstations unable to obtain IP Address

Work Requested by: Tae Keun Lee

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Dr. Yang clinic reported some workstation unable to obtain IP Address. Check DHCP Server settings and noted that DHCP Server ran out of IP Addresses to assign. Shorten IP Address exclusion range on DHCP and free up 49 IP Addresses. Move RJYGUEST WiFi SSID off RJY LAN and onto a Guest Network on the TP-Link Wireless Router. Set DHCP Lease settings to release after 1 day (originally set for 8 days).

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Dr. Yang clinic reported some workstation unable to obtain IP Address. Check DHCP Server settings and noted that DHCP Server ran out of IP Addresses to assign. Shorten IP Address exclusion range on DHCP and free up 49 IP Addresses. Move RJYGUEST WiFi SSID off RJY LAN and onto a Guest Network on the TP-Link Wireless Router. Set DHCP Lease settings to release after 1 day (originally set for 8 days).	Kevin Hsueh	07/15/2024 01:00 pm	07/15/2024 02:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
07/15/2024 02:59 pm	Created workorder.	Kevin H.
07/15/2024 02:59 pm	Assigned: Kevin Hsueh	Kevin H.
07/15/2024 02:59 pm	Updated status to Scheduled	Kevin H.
07/15/2024 03:01 pm	Check-in 07/15/2024 01:00 pm	Kevin H.
07/15/2024 03:03 pm	Updated status to Service Completed	Kevin H.
07/15/2024 03:03 pm	Work Order Tasks Added	Kevin H.
07/15/2024 03:03 pm	Check-out 07/15/2024 02:00 pm	Kevin H.
07/15/2024 03:05 pm	Service Completed	Kevin H.
07/15/2024 03:05 pm	Updated status to Pending Approval	Kevin H.
07/15/2024 03:05 pm	No Signature: Project	Kevin H.
07/15/2024 04:50 pm	Approved.	Chu H.
07/15/2024 04:50 pm	Updated status to Submitted for Invoicing	Chu H.
07/15/2024 05:18 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41352

Work Orders