DSI WebApp

W41464 Invoiced

Customer/Point of Contact:

Office of the Attorney General
Vince Taitingfong (671-475-3360)

Scheduled Date/Time:

09/17/2024, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

AGCS.3002: Attorney General Child Support - P246A00144 Exp 09/30/24

Rates:

P246A00144 - Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032319

Work Requested

Upgrade OAG-CSED 3CX to Version 20.

Work Requested by: Vince Taitingfong

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support with Vince Taitingfong - OAG CSED. Backup 3CX Version 18. Install 3CX Version 20 and restore backup. Go through 3CX Version 20 changes with Vince Taitingfong.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote Support with Vince Taitingfong - OAG CSED. Backup 3CX Version 18. Install 3CX Version 20 and restore backup. Go through 3CX Version 20 changes with Vince Taitingfong.	Kevin Hsueh	09/17/2024 03:00 pm	09/17/2024 04:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/17/2024 01:32 pm	Created workorder.	Kevin H.
09/17/2024 01:32 pm	Assigned: Kevin Hsueh	Kevin H.
09/17/2024 01:32 pm	Updated status to Scheduled	Kevin H.
09/17/2024 04:16 pm	Check-in 09/17/2024 03:00 pm	Kevin H.
09/17/2024 04:17 pm	Updated status to Service Completed	Kevin H.
09/17/2024 04:17 pm	Work Order Tasks Added	Kevin H.
09/17/2024 04:17 pm	Check-out 09/17/2024 04:00 pm	Kevin H.
09/17/2024 04:22 pm	Service Completed	Kevin H.
09/17/2024 04:22 pm	Updated status to Pending Approval	Kevin H.
09/17/2024 04:22 pm	No Signature: Remote Support: Vince Taitingfong	Kevin H.
09/17/2024 04:41 pm	Approved.	Chu H.
09/17/2024 04:41 pm	Updated status to Submitted for Invoicing	Chu H.
09/17/2024 05:10 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41464

Work Orders