DSI WebApp

W41493 Closed

Customer/Point of Contact:

Micronesian Divers Association
Joleen West

Scheduled Date/Time:

09/30/2024, 03:00 pm

Service Type:

Inhouse

Charge Type:

Service Contract

Charge Code:

MDA0.6011: Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25)

Rates:

Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Jolene West

Date Signed:

10/08/2024

Work Requested

Reprep GMKtec NucBox M3. System has several BSOD errors. System need to be stable as it will host the MDA Boat Software

Work Requested by: Joleen West

Items Dropped Off 1

	Item	Serial Number	Notes
1	GMKtec NucBox M3	M3B24190769

Work Completed 1

Summary of Tasks

Advised Joleen that the GMKtec M3 box was still BSOD errors randomly. BSOD error were present when GMKtec M3 box was opened and setup at MDA. Proceeded to reprep GMKtec M3 with Windows 11 Pro. Reinstall all drivers. Download and install available windows updates. GMKtec M3 will be used as the new server to host MDA Boat Software.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Advised Joleen that the GMKtec M3 box was still BSOD errors randomly. BSOD error were present when GMKtec M3 box was opened and setup at MDA. Proceeded to reprep GMKtec M3 with Windows 11 Pro. Reinstall all drivers. Download and install available windows updates. GMKtec M3 will be used as the new server to host MDA Boat Software.	Kevin Hsueh	09/30/2024 03:00 pm	09/30/2024 04:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 19

Date/Time	Comment	Tech
10/08/2024 01:03 pm	Customer Signature Posted	Jessica L.
10/08/2024 01:03 pm	Customer Signature Posted	Jessica L.
10/08/2024 01:03 pm	Customer Signature Posted	Jessica L.
10/08/2024 01:03 pm	Customer Signature Posted	Jessica L.
10/08/2024 01:03 pm	Customer Signature Posted	Jessica L.
10/01/2024 04:45 pm	Updated status to Closed	Jessica L.
10/01/2024 04:13 pm	Updated status to Submitted for Invoicing	Chu H.
10/01/2024 04:13 pm	Approved.	Chu H.
09/30/2024 04:20 pm	Signature for Later: System will be delivered and setup at MDA once Boat Software is transferred.	Kevin H.
09/30/2024 04:20 pm	Updated status to Pending Approval	Kevin H.
09/30/2024 04:20 pm	Service Completed	Kevin H.
09/30/2024 04:18 pm	Check-out 09/30/2024 04:00 pm	Kevin H.
09/30/2024 04:18 pm	Work Order Tasks Added	Kevin H.
09/30/2024 04:18 pm	Updated status to Service Completed	Kevin H.
09/30/2024 04:15 pm	Check-in 09/30/2024 03:00 pm	Kevin H.
09/30/2024 04:14 pm	Added customer equipment.	Kevin H.
09/30/2024 04:14 pm	Updated status to Scheduled	Kevin H.
09/30/2024 04:14 pm	Assigned: Kevin Hsueh	Kevin H.
09/30/2024 04:14 pm	Created workorder.	Kevin H.

Attachments 2

Filename
Items Received 01/01/1970 10:00 am
W41493

Work Orders