DSI WebApp

W41507 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Sureta San Nicolas (671-472-2089)

Scheduled Date/Time:

10/07/2024, 03:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)

Rates:

TTA, LLC - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanessa Pinkney

Date Signed:

10/07/2024

Work Requested

Troubleshoot Suretas extension 102

Work Requested by: Sureta San Nicolas

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Sureta ext 102 IP Phone not registered. Factory reset IP Phone and reprovision. Confirmed ext 102 registered properly. Front Desk IP Phone time is off. Login to phone Web UI and correct time.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Sureta ext 102 IP Phone not registered. Factory reset IP Phone and reprovision. Confirmed ext 102 registered properly. Front Desk IP Phone time is off. Login to phone Web UI and correct time.	Kevin Hsueh	10/07/2024 03:34 pm	10/07/2024 04:13 pm	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 17

Date/Time	Comment	Tech
10/07/2024 03:13 pm	Created workorder.	Kevin H.
10/07/2024 03:13 pm	Assigned: Kevin Hsueh	Kevin H.
10/07/2024 03:13 pm	Updated status to Scheduled	Kevin H.
10/07/2024 03:34 pm	Check-in 10/07/2024 03:34 pm	Kevin H.
10/07/2024 03:34 pm	Arrived 10/07/2024 03:34 pm	Kevin H.
10/07/2024 03:49 pm	Customer Signature Posted	Kevin H.
10/07/2024 04:16 pm	Updated status to Service Completed	Kevin H.
10/07/2024 04:16 pm	Work Order Tasks Added	Kevin H.
10/07/2024 04:16 pm	Check-out 10/07/2024 04:13 pm	Kevin H.
10/07/2024 04:19 pm	Service Completed	Kevin H.
10/07/2024 04:19 pm	Updated status to Pending Approval	Kevin H.
10/07/2024 04:38 pm	Approved.	Chu H.
10/07/2024 04:38 pm	Updated status to Submitted for Invoicing	Chu H.
10/07/2024 04:39 pm	Updated Estimated Service Time (hrs) to	Kevin H.
10/07/2024 04:39 pm	Updated scheduled date/time from 10/14/2024 04:00 pm to: 10/07/2024 03:00 am	Kevin H.
10/07/2024 04:39 pm	Modified workorder.	Kevin H.
10/07/2024 04:51 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W41507

Work Orders