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W41533   Invoiced

10/23/2024, 09:30 am   
Onsite
Normal
DSIG.4069: Standard Service Hour 2024
Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Frank Palomo
10/23/2024
032376

Work Requested

Troubleshoot 3CX Patton Gateway
Work Requested by: Frankie Palomo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Reconfigure 2 Patton SN4171 Gateways (Patton-01 and Patton-02). Added back all 100 DID numbers on both gateways. Confirmed both gateways are registered and accessible. Perform test call with each gateway successful.
Work Completed Technician Check-in Check-out Actual Hrs
1 Reconfigure 2 Patton SN4171 Gateways (Patton-01 and Patton-02). Added back all 100 DID numbers on both gateways. Confirmed both gateways are registered and accessible. Perform test call with each gateway successful. Kevin Hsueh
10/23/2024 09:30 am 10/23/2024 11:30 am 02:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
10/23/2024 08:48 am Created workorder. Kevin H.
10/23/2024 08:48 am Assigned: Kevin Hsueh Kevin H.
10/23/2024 08:48 am Updated status to Scheduled Kevin H.
10/23/2024 09:28 am Check-in 10/23/2024 09:30 am Kevin H.
10/23/2024 09:28 am Arrived 10/23/2024 09:30 am Kevin H.
10/23/2024 11:26 am Customer Signature Posted Kevin H.
10/23/2024 11:34 am Updated status to Service Completed Kevin H.
10/23/2024 11:34 am Work Order Tasks Added Kevin H.
10/23/2024 11:34 am Check-out 10/23/2024 11:30 am Kevin H.
10/23/2024 11:36 am Service Completed Kevin H.
10/23/2024 11:36 am Updated status to Pending Approval Kevin H.
10/26/2024 11:17 am Approved. Chu H.
10/26/2024 11:17 am Updated status to Submitted for Invoicing Chu H.
10/28/2024 11:04 am Updated status to Invoiced Jessica L.

Attachments 1

Filename
W41533