DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

12/05/2024, 09:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)

Rates:

TTA, LLC - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

3CX Version 20 Upgrade

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

Upgrade 3CX to Version 20. Perform test calls after upgrade and confirmed call flow is correct.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Upgrade 3CX to Version 20. Perform test calls after upgrade and confirmed call flow is correct.	Kevin Hsueh	12/05/2024 09:00 am	12/05/2024 10:00 am	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/05/2024 10:08 am	Created workorder.	Kevin H.
12/05/2024 10:08 am	Assigned: Kevin Hsueh	Kevin H.
12/05/2024 10:08 am	Updated status to Scheduled	Kevin H.
12/05/2024 10:44 am	Check-in 12/05/2024 09:00 am	Kevin H.
12/05/2024 10:46 am	Updated status to Service Completed	Kevin H.
12/05/2024 10:46 am	Work Order Tasks Added	Kevin H.
12/05/2024 10:46 am	Check-out 12/05/2024 10:00 am	Kevin H.
12/05/2024 10:49 am	Service Completed	Kevin H.
12/05/2024 10:49 am	Updated status to Pending Approval	Kevin H.
12/05/2024 10:49 am	No Signature: Remote Support	Kevin H.
12/05/2024 03:05 pm	Approved.	Chu H.
12/05/2024 03:05 pm	Updated status to Submitted for Invoicing	Chu H.
12/05/2024 03:21 pm	Updated status to Closed	Jessica L.
12/05/2024 03:22 pm	Updated status to Closed	Jessica L.

Filename
W41605