DSI WebApp

W41608 Invoiced

Customer/Point of Contact:

Alpha Insurers
Austin Cajigal

Scheduled Date/Time:

12/05/2024, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4069: Standard Service Hour 2024

Rates:

Standard Service Hour Rate 2024 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Invoice Number:

032453

Work Requested

Upgrade 3CX to Version 20

Work Requested by: Austin Cajigal

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Remote Support: Upgrade 3CX Phone System to Version 20. Perform test calls after upgrade and confirmed call flow is correct. 3CX Phone System successfully upgraded to Version 20. Go through management console changes with Austin Cajigal.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Remote Support: Upgrade 3CX Phone System to Version 20. Perform test calls after upgrade and confirmed call flow is correct. 3CX Phone System successfully upgraded to Version 20. Go through management console changes with Austin Cajigal.	Kevin Hsueh	12/05/2024 03:00 pm	12/05/2024 04:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/05/2024 04:03 pm	Created workorder.	Kevin H.
12/05/2024 04:03 pm	Assigned: Kevin Hsueh	Kevin H.
12/05/2024 04:03 pm	Updated status to Scheduled	Kevin H.
12/05/2024 04:08 pm	Check-in 12/05/2024 03:00 pm	Kevin H.
12/05/2024 04:09 pm	Updated status to Service Completed	Kevin H.
12/05/2024 04:09 pm	Work Order Tasks Added	Kevin H.
12/05/2024 04:09 pm	Check-out 12/05/2024 04:00 pm	Kevin H.
12/05/2024 04:14 pm	Service Completed	Kevin H.
12/05/2024 04:14 pm	Updated status to Pending Approval	Kevin H.
12/05/2024 04:14 pm	No Signature: Remote Support Service	Kevin H.
12/06/2024 10:12 am	Approved.	Chu H.
12/06/2024 10:12 am	Updated status to Submitted for Invoicing	Chu H.
12/06/2024 02:22 pm	Updated status to Invoiced	Jessica L.

Attachments 1

Filename
W41608

Work Orders