DSI WebApp

W41645 Closed

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

12/30/2024, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6011: Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25)

Rates:

Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25) [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Troubleshoot Mr. Webber's workstation

Work Requested by: Lee Webber

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Mr. Webber's workstation unable to be access via RDP. Configure Windows Firewall setting to allow for RDP. Check and Ensure SonicWALL is not blocking RDP port. Test RDP from Mr. Webber's laptop to his office workstation successful.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. Webber's workstation unable to be access via RDP. Configure Windows Firewall setting to allow for RDP. Check and Ensure SonicWALL is not blocking RDP port. Test RDP from Mr. Webber's laptop to his office workstation successful.	Kevin Hsueh	12/30/2024 10:00 am	12/30/2024 10:46 am	00:46

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
12/30/2024 02:47 pm	Updated status to Closed	Jessica L.
12/30/2024 11:33 am	Updated status to Submitted for Invoicing	Chu H.
12/30/2024 11:33 am	Approved.	Chu H.
12/30/2024 10:50 am	Updated status to Pending Approval	Kevin H.
12/30/2024 10:50 am	Service Completed	Kevin H.
12/30/2024 10:48 am	Check-out 12/30/2024 10:46 am	Kevin H.
12/30/2024 10:48 am	Work Order Tasks Added	Kevin H.
12/30/2024 10:48 am	Updated status to Service Completed	Kevin H.
12/30/2024 10:08 am	Arrived 12/30/2024 10:00 am	Kevin H.
12/30/2024 10:03 am	Check-in 12/30/2024 10:00 am	Kevin H.
12/30/2024 09:36 am	Updated status to Scheduled	Kevin H.
12/30/2024 09:36 am	Assigned: Kevin Hsueh	Kevin H.
12/30/2024 09:36 am	Created workorder.	Kevin H.

Attachments 1

Filename
W41645

Work Orders