Troubleshoot Mr. Webber Exchange account on iPhone. Emails not syncing. Re-configure exchange account and confirmed emails are syncing properly. Troubleshoot issue when scan from Xerox machine to lee@mdaguam.com automatically goes to deleted folder. Check rules on Outlook and OWA and confirmed no rules. Check Mr. Webber's iphone and noted that xerox@mdaguam.com was blocked. Removed the block and perform test scan to email successful.
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Troubleshoot Mr. Webber Exchange account on iPhone. Emails not syncing. Re-configure exchange account and confirmed emails are syncing properly. Troubleshoot issue when scan from Xerox machine to lee@mdaguam.com automatically goes to deleted folder. Check rules on Outlook and OWA and confirmed no rules. Check Mr. Webber's iphone and noted that xerox@mdaguam.com was blocked. Removed the block and perform test scan to email successful. |
Kevin Hsueh
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01/30/2025 10:17 am |
01/30/2025 11:15 am |
00:58
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