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W41950   Closed

Guam Surveyor, LLC
Mary Joy Sotic (671-637-2042)
06/05/2025, 10:05 am   
Inhouse
Normal
DSIG.4077: Warranty Service 2025
Warranty Support 2025 [TOTAL ANNUAL HOURS: 2]
2
1
Alahas Pereda
Yes
Glenn
06/18/2025

Work Requested

Troubleshoot Trackimo device
Work Requested by: Mary Joy Sotic

Items Dropped Off 1

Item Serial Number Notes
1 Trackimo 3G unit

Work Completed 1

Summary of Tasks

Troubleshoot Trackimo unit. Battery is charging properly on USB Power adapter. Check Red Frontier where car kit is installed. Noted ground cable on car kit was cut. Spoke to Joy and suggested to use the automobile auxiliary power outlet instead of the car kit as this is the second car kit that was cut. Joy agreed that may be the best option. Left Trackimo Unit with Glenn as Joy was not in.
Work Completed Technician Check-in Check-out Actual Hrs
1 Troubleshoot Trackimo unit. Battery is charging properly on USB Power adapter. Check Red Frontier where car kit is installed. Noted ground cable on car kit was cut. Spoke to Joy and suggested to use the automobile auxiliary power outlet instead of the car kit as this is the second car kit that was cut. Joy agreed that may be the best option. Left Trackimo Unit with Glenn as Joy was not in. Kevin Hsueh
06/18/2025 01:37 pm 06/18/2025 02:17 pm 00:40

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 14

Date/Time Comment Tech
06/05/2025 10:07 am Created workorder. Alahas P.
06/05/2025 10:07 am Assigned: Kevin Hsueh Alahas P.
06/05/2025 10:07 am Updated status to Pending Schedule Alahas P.
06/05/2025 10:07 am Added customer equipment. Alahas P.
06/18/2025 01:37 pm Check-in 06/18/2025 01:37 pm Kevin H.
06/18/2025 02:15 pm Customer Signature Posted Kevin H.
06/18/2025 02:20 pm Updated status to Service Completed Kevin H.
06/18/2025 02:20 pm Work Order Tasks Added Kevin H.
06/18/2025 02:20 pm Check-out 06/18/2025 02:17 pm Kevin H.
06/18/2025 02:22 pm Service Completed Kevin H.
06/18/2025 02:22 pm Updated status to Pending Approval Kevin H.
06/20/2025 11:01 am Approved. Chu H.
06/20/2025 11:01 am Updated status to Submitted for Invoicing Chu H.
06/20/2025 04:03 pm Updated status to Closed Jessica L.