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W41957   Invoiced

Micronesian Divers Association
Wes Seleen (671-472-6321 ext 642)
06/09/2025, 05:30 pm   
Remote
Service Contract
MDA0.6011: Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25)
Micronesian Divers Association - Service Contract (08/02/24 - 08/01/25) [TOTAL MONTHLY HOURS: 6]
0
1
Kevin Hsueh
No
032825

Work Requested

Wes reported MDA internet is down.
Work Requested by: Wes Seleen

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Summary of Tasks

Login to MDA server and check SonicWALL. Noted IT&E internet service was restored. Restore SonicWALL load balancing settings between IT&E and GTA internet services. Advised Wes that IT&E internet is back up.
Work Completed Technician Check-in Check-out Actual Hrs
1 Wes reported internet is down. Test access MDA server remotely successfully. Login to SonicWALL and noted IT&E internet is down. Force SonicWALL outbound and inbound traffic to go through GTA internet. DSI to log in tomorrow morning and check if IT&E internet is restored. Kevin Hsueh
 06/09/2025 05:30 pm 06/09/2025 06:00 pm 00:30
2 Login to MDA server and check SonicWALL. Noted IT&E internet service was restored. Restore SonicWALL load balancing settings between IT&E and GTA internet services. Advised Wes that IT&E internet is back up. Kevin Hsueh
 06/10/2025 06:30 am 06/10/2025 07:00 am 00:30

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 40

Date/Time Comment Tech
06/16/2025 09:28 am Updated status to Invoiced Jessica L.
06/11/2025 09:57 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:57 pm Approved. Chu H.
06/11/2025 09:57 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:57 pm Approved. Chu H.
06/11/2025 09:55 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:55 pm Approved. Chu H.
06/11/2025 09:54 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:54 pm Approved. Chu H.
06/11/2025 09:53 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:53 pm Approved. Chu H.
06/11/2025 09:52 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:52 pm Approved. Chu H.
06/11/2025 09:51 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:51 pm Approved. Chu H.
06/11/2025 09:50 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:50 pm Approved. Chu H.
06/11/2025 09:49 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:49 pm Approved. Chu H.
06/11/2025 09:48 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:48 pm Approved. Chu H.
06/11/2025 09:47 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:47 pm Approved. Chu H.
06/11/2025 09:46 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:46 pm Approved. Chu H.
06/11/2025 09:46 pm Updated status to Submitted for Invoicing Chu H.
06/11/2025 09:46 pm Approved. Chu H.
06/10/2025 09:11 am No Signature: Remote Support Kevin H.
06/10/2025 09:11 am Updated status to Pending Approval Kevin H.
06/10/2025 09:11 am Service Completed Kevin H.
06/10/2025 09:07 am Check-out 06/10/2025 07:00 am Kevin H.
06/10/2025 09:07 am Work Order Tasks Added Kevin H.
06/10/2025 09:07 am Updated status to Service Completed Kevin H.
06/10/2025 09:05 am Check-in 06/10/2025 06:30 am Kevin H.
06/10/2025 09:03 am Check-out 06/09/2025 06:00 pm Kevin H.
06/10/2025 09:03 am Updated status to In Progress Kevin H.
06/10/2025 09:02 am Check-in 06/09/2025 05:30 pm Kevin H.
06/10/2025 08:53 am Updated status to Scheduled Kevin H.
06/10/2025 08:53 am Assigned: Kevin Hsueh Kevin H.
06/10/2025 08:53 am Created workorder. Kevin H.

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W41957
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