DSI WebApp

W42045 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

07/22/2025, 02:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

TTA0.6010: TTA, LLC - Service Contract (05/01/24 - 04/30/25)

Rates:

TTA, LLC - Service Contract (05/01/24 - 04/30/25) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Sureta San Nicolas

Date Signed:

07/22/2025

Work Requested

Server stuck on Applying Computer settings.

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Ip6 was disabled

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Ip6 was disabled	Chu Hsieh	07/22/2025 02:15 pm	07/22/2025 03:15 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/22/2025 03:14 pm	Created workorder.	Chu H.
07/22/2025 03:14 pm	Assigned: Chu Hsieh	Chu H.
07/22/2025 03:14 pm	Updated status to Pending Schedule	Chu H.
07/22/2025 03:17 pm	Check-in 07/22/2025 02:15 pm	Chu H.
07/22/2025 03:18 pm	Arrived 07/22/2025 02:30 pm	Chu H.
07/22/2025 03:21 pm	Updated status to Service Completed	Chu H.
07/22/2025 03:21 pm	Work Order Tasks Added	Chu H.
07/22/2025 03:21 pm	Check-out 07/22/2025 03:19 pm	Chu H.
07/22/2025 03:23 pm	Customer Signature Posted	Chu H.
07/23/2025 02:31 pm	Service Completed	Chu H.
07/23/2025 02:31 pm	Updated status to Pending Approval	Chu H.
07/23/2025 02:34 pm	Approved.	Chu H.
07/23/2025 02:34 pm	Updated status to Submitted for Invoicing	Chu H.
07/23/2025 02:45 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42045

Work Orders