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Customer/Point of Contact:

Guam Surveyor, LLC
Mary Joy Sotic (671-637-2042)

Scheduled Date/Time:

10/01/2025, 01:10 pm

Service Type:

Inhouse

Charge Type:

Normal

Charge Code:

DSIG.4077: Warranty Service 2025

Rates:

Warranty Support 2025 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Alahas Pereda

Customer Signature:

No

Print Name:

Date Signed:

Troubleshoot Trackimo unit. Joy advised that the battery stays at 10% and the unit doesn't close.

Work Requested by: Mary Joy Sotic

	Item	Serial Number	Notes
1	Trackimo unit	362617562

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Trackimo unit battery bulged and physically cracked the plastic housing. DSI Sales team to determine if existing unit falls under warranty or new unit to be sold.	Kevin Hsueh	10/01/2025 01:30 pm	10/01/2025 01:54 pm	00:24

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
10/01/2025 01:13 pm	Created workorder.	Alahas P.
10/01/2025 01:13 pm	Assigned: Kevin Hsueh	Alahas P.
10/01/2025 01:13 pm	Updated status to Pending Schedule	Alahas P.
10/01/2025 01:13 pm	Added customer equipment.	Alahas P.
10/01/2025 01:53 pm	Check-in 10/01/2025 01:30 pm	Kevin H.
10/01/2025 01:56 pm	Updated status to In Progress	Kevin H.
10/01/2025 01:56 pm	Check-out 10/01/2025 01:54 pm	Kevin H.
10/03/2025 11:35 am	Updated Estimated Service Time (hrs) to	Kevin H.
10/03/2025 11:35 am	Updated status to Service Completed	Kevin H.
10/03/2025 11:35 am	Modified workorder.	Kevin H.
10/03/2025 11:42 am	Updated Estimated Service Time (hrs) to	Kevin H.
10/03/2025 11:42 am	Rates modified to Warranty Support 2025: $0.00	Kevin H.
10/03/2025 11:42 am	Modified workorder.	Kevin H.
10/03/2025 11:46 am	Service Completed	Kevin H.
10/03/2025 11:46 am	Updated status to Pending Approval	Kevin H.
10/03/2025 11:46 am	Signature for Later: DSI Sold new trackimo Unit.	Kevin H.
10/07/2025 10:56 am	Approved.	Chu H.
10/07/2025 10:56 am	Updated status to Submitted for Invoicing	Chu H.
10/07/2025 11:13 am	Updated status to Closed	Jessica L.

Filename
Items Received 01/01/1970 10:00 am
W42245