DSI WebApp

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

10/07/2025, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6011: TTA, PC - Service Contract (05/01/25 - 04/30/26)

Rates:

TTA, PC - Service Contract (05/01/25 - 04/30/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

0

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

install and activate SonicWall license

Work Requested by: Vanessa Santos-Pinkney

	Item	Serial Number	Notes

install and activate SonicWall license

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	install and activate SonicWall license	Chu Hsieh	10/07/2025 09:30 am	10/07/2025 10:00 am	00:30

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
10/07/2025 11:00 am	Created workorder.	Chu H.
10/07/2025 11:00 am	Assigned: Chu Hsieh	Chu H.
10/07/2025 11:00 am	Updated status to Scheduled	Chu H.
10/07/2025 11:02 am	Check-in 10/07/2025 09:30 am	Chu H.
10/07/2025 11:06 am	Updated status to Service Completed	Chu H.
10/07/2025 11:06 am	Work Order Tasks Added	Chu H.
10/07/2025 11:06 am	Check-out 10/07/2025 10:00 am	Chu H.
10/07/2025 11:17 am	Service Completed	Chu H.
10/07/2025 11:17 am	Updated status to Pending Approval	Chu H.
10/07/2025 11:17 am	No Signature: remote	Chu H.
10/07/2025 11:21 am	Approved.	Chu H.
10/07/2025 11:21 am	Updated status to Submitted for Invoicing	Chu H.
10/07/2025 11:48 am	Updated Estimated Service Time (hrs) to	Jessica L.
10/07/2025 11:48 am	Rates modified to TTA, PC - Service Contract (05/01/25 - 04/30/26): $0.00	Jessica L.
10/07/2025 11:48 am	Modified workorder.	Jessica L.
10/07/2025 11:54 am	Updated status to Closed	Jessica L.

Filename
W42256