DSI WebApp

W42332 Closed

Customer/Point of Contact:

Thompson, Thompson & Alcantara, P.C.
Vanessa Santos-Pinkney (671-472-2089)

Scheduled Date/Time:

11/17/2025, 09:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TTA0.6011: TTA, PC - Service Contract (05/01/25 - 04/30/26)

Rates:

TTA, PC - Service Contract (05/01/25 - 04/30/26) [TOTAL MONTHLY HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Reissue/Rekey SSL Certificate for remote.ttalaw.net

Work Requested by: Vanessa Santos-Pinkney

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Generate new SSL CSR file on TTA Server. Login to namecheap.com portal and rekey the SSL Certificate. Download and install new SSL Certificate on TTA Server. Confirmed SSL Certificate now shows valid until December 19, 2026

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Generate new SSL CSR file on TTA Server. Login to namecheap.com portal and rekey the SSL Certificate. Download and install new SSL Certificate on TTA Server. Confirmed SSL Certificate now shows valid until December 19, 2026	Kevin Hsueh	11/17/2025 09:30 am	11/17/2025 10:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
11/17/2025 10:34 am	Created workorder.	Kevin H.
11/17/2025 10:34 am	Assigned: Kevin Hsueh	Kevin H.
11/17/2025 10:34 am	Updated status to Scheduled	Kevin H.
11/17/2025 10:37 am	Check-in 11/17/2025 09:30 am	Kevin H.
11/17/2025 10:40 am	Updated status to Service Completed	Kevin H.
11/17/2025 10:40 am	Work Order Tasks Added	Kevin H.
11/17/2025 10:40 am	Check-out 11/17/2025 10:30 am	Kevin H.
11/17/2025 10:43 am	Service Completed	Kevin H.
11/17/2025 10:43 am	Updated status to Pending Approval	Kevin H.
11/17/2025 10:43 am	No Signature: Remote Support	Kevin H.
11/17/2025 11:26 am	Approved.	Chu H.
11/17/2025 11:26 am	Updated status to Submitted for Invoicing	Chu H.
11/17/2025 02:05 pm	Updated status to Closed	Jessica L.

Attachments 1

Filename
W42332

Work Orders