DSI WebApp

Customer/Point of Contact:

Office of the Attorney General
Lorino Osalla

Scheduled Date/Time:

12/19/2025, 03:00 pm

Service Type:

Remote

Charge Type:

Normal

Charge Code:

AGAD.3005: Attorney General Office - 3CX Server Upgrade and Bridge

Rates:

Attorney General Office - 3CX Server Upgrade and Bridge [TOTAL ANNUAL HOURS: 4]

Remaining Hours:

3

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Setup 3CX Bridge between Admin and CSED 3CX Systems

Work Requested by: Lorino Osalla

	Item	Serial Number	Notes

Setup 3CX Bridge between Admin and CSED 3CX Systems

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Setup 3CX Bridge between Admin and CSED 3CX Systems	Kevin Hsueh	12/19/2025 03:00 pm	12/19/2025 04:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/19/2025 03:59 pm	Created workorder.	Kevin H.
12/19/2025 03:59 pm	Assigned: Kevin Hsueh	Kevin H.
12/19/2025 03:59 pm	Updated status to Scheduled	Kevin H.
12/19/2025 04:02 pm	Check-in 12/19/2025 04:00 pm	Kevin H.
12/19/2025 04:04 pm	Updated status to Service Completed	Kevin H.
12/19/2025 04:04 pm	Work Order Tasks Added	Kevin H.
12/19/2025 04:04 pm	Check-out 12/19/2025 04:00 pm	Kevin H.
12/19/2025 04:10 pm	Service Completed	Kevin H.
12/19/2025 04:10 pm	Updated status to Pending Approval	Kevin H.
12/19/2025 04:10 pm	No Signature: Remote Support	Kevin H.
12/28/2025 08:39 pm	Approved.	Chu H.
12/28/2025 08:39 pm	Updated status to Submitted for Invoicing	Chu H.
12/29/2025 05:27 pm	Updated status to Closed	Jessica L.

Filename
W42391